We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well, 18 days delivery, not long, kind of good, big bag is not small, roomy. Smells like skin in appearance, too, skin. I take for a gift, it seems cool to me. Thank you.
The bag corresponds to the description and image. But the order went very long, 2 months.
As in description
The photo is darker than in reality
Excellent product! Thanks. Would buy again!!
The bag is excellent, for its money, a little simple shoulder strap, fabric, not unfastened, but... The material of the bag is "good", in principle it looks decent. The analog in Ukraine costs about 2 times more expensive. Many offices, everything is convenient. The accessories are simple, but the view does not spoil. Seller responsive, first try delivery failed, some problems with "security number", so explained, sent again, did not deceive, all OK. I advise the store and the goods "for your money".
A good bag, I liked it. the delivery is very fast. I hope it will last a long time.
Super Bag. It smells like skin. Mmm. I took a photo for those who do not understand how and where she has pockets. He himself was looking for a lot of functionality. And yes, she came for 6 days to the Post Office in Mo. I'm shocked!!! The track is given.
Purchase is satisfied with the goods will respond to the opsania.
The store forgot to send 1 product, but all decided-promptly sent fast delivery
Great option, I recommend
The bag is made well, the material of the top is leather, inside there is a lining. The seams are even, roomy, the sizes are not exactly sustained, slightly less than those indicated, literally by a centimeter is not enough. Total score 10 out of 10.
Everything corresponds to the description.
genuine leather. I love it. very classy
Very nice, high quality product.
Excellent quality. Very satisfied with the order.
Visually the bag is super. Let's see how it will be in life.
The bag is not bad, but expensive for such quality. What upset, the bag uses leather with different texture.
Very nice item fast delivery good material very practical beautiful color. THANK YOU
My husband liked it, roomy. Locks work, many pockets, strap quality. Let's see how it will be in the sock. Came not crumpled, TK inside packages with air!
very nice bag. slight smell but it will fade. arrived very quickly considering everything that's going on. fits my galaxy tab 5e and everything else I need for uni but only just.
Good quality fast delivery recommend product
Everything's fine. Description accurate. Delivery fast (from Russia). Good Goods. Thank you!
Corresponds to the description, I recommend the product!)
Great bag! Quality sewing, materials and accessories. Recommended to buy, worth your money!