We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great bag! I liked it very much! I ordered a silver one, but the store asked me to send a red one, sent what she asked, thanks to him for it! Good quality bag, leather. Very satisfied with the purchase
The quality is excellent. Smells like skin))
The bag came for 10 days in Rostov-on-Don, really leather, everything is fine, metal fastening, 2 belts, I took the color red Burgundy .. Classics .. Very satisfied
Delivery is super fast, good quality bag, liked. Thanks store
Very beautiful bag and roomy.
The bag is cool, but not enough, I thought it would be more a little))) and so everything corresponds, I really liked the handbag, I recommend thank you to the store!!!
excellent quality...loved my bag...will order one from store again
I was surprised how nicely manufactured the bag is! Perfectly packed, with care, beautiful genuine leather, I gladly waited for it! Thank you. Reliable store!!
It is all I.O.
Unfortunately never received the product but after dispute money is quickly returned.
After a long time,the bag finally arrived today, but it is very beautiful, and i am verry happy. The bag came well packed. Medium size, bat very spacious. It came with two straps.
Order 27.03 receipt 14.05 as in photo recommended
The bag is cool, the color is Burgundy, as I wanted. Quality!
The bag is beautiful. Arrived super fast
The bag is good, comfortable. Smells like skin. The fittings are excellent. Only a black plastic check mark I did not really like. Could make Silver, under the color of accessories. Otherwise, everything is fine.