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Free Worldwide Shipping (For Min order $30)
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Заказываю второй раз, первый проносила три месяца, пока замочек не слез) через примерно неделю носки браслет начинает выглядеть как обычное самое настоящее золото, не отличить.
The goods were satisfied. Slightly different from the old one who wore more than a year (not constantly, at home immediately shot, just a little rubbed clasp about the desktop (photo 2). Old more gentle and elastic (photo 1). New 18 cm, and old 20 cm.
Everything is super, checked the bracelet in the pool, does not darken, does not cloud. Shipping pleased
In the photo, thin gold, a thick bracelet that ordered. The new one is very shiny, but they wrote that it will pass and will be more like gold. On the full female hand it is better to take 20 cm, I took 18 looks not very, although my gold is also 18 cm and everything is OK. In general, he is beautiful, I will see how much I carry without shooting, in general I'm happy, and delivery is fast about 2 weeks. Thank you!
Very beautiful and quality bracelet 3 days I wear without taking off, peeled .. In the bracelet nothing happened, does not darken, delivered quickly
The goods came in excellent quality. See the photo. There is a comparison with gold, as this bracelet is just gilding. On top is a gold chain, from below is a bracelet of gilding. A little different. 20 cm took a little big. At whom thin wrist on hand take 18 cm. Thanks for your attention!
It came quickly in a common parcel. I liked the bracelet, it looks like gold, glitters. Happy. Thank you.
Ordered on August 27, it came in three weeks, left in the mailbox. Corresponds to the description.
Thank you store! The product corresponds to the description. My daughter is happy.
Thank you very much for ordering everything is great to look great, I recommend a store and a store.
Очень здорово смотрится, спасибо продавцу))
The bracelet is very beautiful as in the photo of the store itself. The order came about a month. I liked the bracelet, it glitters. Of course lighter than 585 gold, but also looks beautiful. I recommend the purchase. The goods were tracked. I did not communicate with the store.
Chic bracelet. I order the second time, the first lost. Order, you will not regret. Like gold, I wash in it, a spiral, and it's like new. It's been four months.
Constantly order in this store, quality is satisfied, delivery from 16 to 20 days.
Very beautiful bracelet, looks like gold. I do not know how in quality.