We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super great mięciutkie shipping 45 days
Cool, short truth, but norms, delivery is super fast, I advise
Super fast shipping. Ordered October 27, the order came on November 12. Packed all neatly, each brush in a separate package. Everything came safe and sound. Brushes are good, artificial material, light, hairs do not climb. One brush had time to try out, the shadows were good, for personal use a great option for such money. The store is friendly and polite. Many thanks to the seller for the fast delivery and good goods
He arrived quite quickly. thank you very much: 3
brilliant Thank you
Just awesome Kisto
Delivery is fast, came before you need for a week!!! Each brush in its package. very satisfied with the goods. with the store did not communicate, there was no need. I recommend!
Class as in the photo. It's been a long month.
Everything is fine, delivery by national team parcel 15 days. Thank you!
Brushes are good, as in the description) the parcel went for a long time
its a lot!! and i dont expect it love it so much
Next in approx. 2,5-3 weeks, horsehair pleasant and soft. Exactly 15 pieces, nothing damaged. Well packed, each film + extra film for all. Are slightly smaller than those in drogeriach, but don't mind it in anything. Look for much more expensive. Not yet próbowałam makeup them, but I think that will be OK. Only Miss me some larger brush eg. Powder puffs, but this was not included when zamawiałam and Byłam this świadoma, so the downside of this name can't general recommend, as per this price great, see how sprawdzą up for long term.