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Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Отличная толстовка, очень теплая, пока не стирала, не знаю как там с катышками. Но сейчас выглядит очень хорошо!
My height 168, weight 50, ordered the size XL (gray), for a guy, but on me sits well, and the guy will try on not soon. And I want to note that the quality of these sweatshirts is good. The first of my sweatshirt (orange color size s) I took in 2019, also 11.11 for 1200. She hasn't had any pellets in two years. The only difference is the ends of the cords, on the old they are metal. And I decided to take another sweatshirt, again at 11.11, but already for 1400. I want to note that gray seems more soft to me, from this is not so dense, can dyed things more rough from paint? Anyway, I like the gray sweatshirt. Advise. Orange is checked for years, I advise it for sure.
Ordered November 11, November 27, the parcel received, Rostov-on-Don. I did not contact the store. Quality is satisfied. I ordered myself a pale greenish sweatshirt in size m, with an increase of 175, weighing 55. Size arranged, perfect oversize. The color on the monitor seemed slightly brighter, but also good. My husband ordered an orange sweatshirt in size L, with an increase of 178, weighing 60. Bolshevata, it was worth taking M. It is worth considering that the elastic band on the bottom of the sweatshirt also has its size and it does not have an elastic band at all to the figure. Wide Pants will solve the problem. The color is straight bright-bright, as on the monitor. The quality of both sweatshirts pleased. Pleasant to the touch material, inside fleece, neat seams. Laces are very worthy. On one sweatshirt the tips are in metal, and on the other in rubber. And the laces themselves are made of different materials. I hope the rubber tips will behave well in washing.
The sweatshirt is very good, sewn neatly no thread, the color corresponds to the store's photo. The composition is indicated on the product, corresponds to the seller's characteristic. Tried on itself (parameters 90-74-101/174) size L. I ordered as a gift for a man's figure. My hips are covered. I ordered M. Waiting. To the seller special thanks for very fast delivery. Ordered 11.11, received 25.11. Thank you. Recommend.
Шикарная толстовка! Есть капюшон, карманы! достаточно длинная. Сама по себе очень тёплая, комфортная. Плотная, идёт на флисе, поэтому зимой она точно не даст замерзнуть. Доставка до санкт петербурга - 2 недели. Упакована в крутой индивидуальный пакет. При распаковке постороннего запаха не обнаружено, швы на месте, ниток нет. Больше обзоров в моем инстаграме @yana.pvlva
Sweatshirts at the highest level. Quality cool: dense fabric, no synthetics, beautiful colors and store top! Already the second order in this store, and very satisfied. Seller advice size, changed me size and color after order. On the parameters of the shoulders 45 cm, chest 101, sleeve 65 (basically take L and then also ordered L, everything Super came up)
I take the fourth sweatshirt from the store. Quality at altitude. In the new colors there were updated hanging on the laces of the hood: Now on the iron black, and like a silicone fill. Size L for height 170 sits over.
Честно говоря, подумать даже не могла, что получу на столько качественную вещь за такую цену. Толстовка просто нереальная. Приятная ткань, качественно прошита, швы ровные, нитки не торчат, нет никакого постороннего запаха, цвет - огонь. Прекрасно утеплена, подойдёт на холодную осень и зиму. К покупке однозначно рекомендую. На рост 175, ОГ - 90, ОБ -105 заказала xl (хотелось oversize). Села отлично. Рукава не короткие.
Hoodies of excellent quality. I'll see how they show themselves in sock. I think I'll order a few more in other colors
The quality is excellent, the size matches the grid, well sewn, without any comments
In Ukraine, there was a swab on the new poshtu poshtut package. Posilka prishla dovgo close to 40 dnev. Packed Garno. It is comfortable on the River 173 cm to the bottom of the sleeves of the yakraz. The photo is a flash of rospakovki, it's not smooth. Yakistu Duzhe is pre-war, in US behind all the Groshi in the offline store of the night is not cues of the top of the world. Don't worry. Quupuvala for 20 dolariv. Pinky dopovny
Delivery almost a month, the quality is excellent, the color is light beige with a greenish shade
It’s a really nice hoodie and with a deep dark gray color. The quality is good; you can tell from how finely woven the fabric is both on the outside and inside. There’s a soft fleece layer on the interior. It’s between thin and thick, but still quite warm. Looks like it’ll last a long time as long as I don’t throw it into the dryer. From what I remember, I believe this hoodie is about 50-50 cotton/polyester or 100% cotton. I forgot, but either way, it’s not synthetic like most of the hoodies on here. Just feels like a normal hoodie you would buy at the store. Shipping was pretty fast too and took about 2 weeks. Also, I’ve worn this for a few days now and there’s no pilling anywhere on the hoodie!
Fabric class, at the highest level. Threads do not stick out anywhere. The size of M is too oversize. I wear M usually, I think s would be better). I recommend on all 100%, it is really quality and nice to wear.
I order the second sweatshirt already, the quality pleases. The dimensional grid corresponds.
Height 175, weight 73. Landing is free, I liked it. Laces are filled with rubber, metal used to be better. Slightly said from the inside in the process of socks, but not from the outside. The color is complex, interesting.
The quality is good, the seams are processed, quite thick., weight 820 grams. With insulation. Slightly wrong with the size, but not critical on the age of 52 with the stomach and grew 165 you can take a smaller size.
As always, the quality of the bomb, I bought it on sale, I buy it for 3 years. The husband is delighted, I take myself and my husband, already tried all the colors))) but my husband likes worms and gray)))
The sweatshirt is just super!!! Quality at altitude. Very dense, the seams are good, inside a small fleece, pleasant to the body and in size is excellent!!! Let's see how to behave in sock. I ordered myself a size S White and M Brown. So, there are no significant differences, that is, Brown can be a little wider, but on the sleeves and length +-the same. In general, very satisfied, I will order more!
Sweatshirt high. Landing, wow style. The length of the sleeves is excellent. My parameters: Waist circumference 68, chest girth 83, hip circumference 94. Height 167
This is my second order. The first took herself in the size of S gray-blue, and this time took the guy L khaki. The quality of this sweatshirt from the first is different. L unlike S has a softer fabric, but the fleece looks some other, less dense, and on the ends of the ropes is not metal. In general, the sweatshirt in size s liked still more, I do not understand why one product in different sizes/colors has such differences at all. I hope for the very quality will be the same, not worse.
Ordered separately pants and a sweatshirt. The quality is excellent. On height 180, weight 67-70, took the size XL, the village is excellent, the movement does not fetter, but not an oversize. Purchase satisfied)
Кочество нормальное, теплая,удобная, толстый флис.Почта России как всегда __.
Very comfortable material and I love the style.
The order arrived within 14 days like. Quality is super! Sits Super! She took herself and her husband. The only thing, the rubber bands in the sleeves of someone can be butt-to-toe-they are quite dense, so who has a bigger/wider hand can be held. And so the quality is perfect