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Free Worldwide Shipping (For Min order $30)
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Quality is best. Size XL perfectly approached the parameters of height 175, weight 73, the size table is correct. Not in the guise and does not hang, perfectly. I ordered a sweatshirt and pants without fleece. On the photo of the tag, left pants, right jacket, size XL. I recommend ordering things in the simwood store
To Riga in 3 weeks. The quality is excellent, as always. I took it for myself. Parameters: 170 cm, 94/67/94. The village is a little oversize.
A good sweatshirt, but tough, all measurements correspond to the table, I attach a photo with measurements. On height 173 cm., weight 70 kg. Size XL is free and good in the shoulders and chest, with a stock, but in the waist and hips hanging, the elastic band is wide, will have to suture the elastic band band, It's gonna be good for fat ass. On these parameters, the size L would be in obtyag, since L and XL are very different, I do not like in obtyag. There are no complaints to the manufacturer. The thing is quality, took without fleece, the fabric is dense, but rough. I took it with pants, the colors are different, but not very much and it's not prenatal to me. Seller Thank you
Oh, simwood .. what a chic store! Everything is as always on top. Starting with packing! With the size lost .. on the Russian m, it was worth ordering m. Quality is super! Color-grayish blue is real. The lines are even, the threads do not stick out. 1000 out of 10! Thank you!
The sweatshirt is satisfied. The order was delivered 25 days before Krasnodar. Size XXXL approached the height of 192. Seller recommend
Quality clothes from simwood! Delivery to MSK 5post in 15 days, track was tracked in detail. Packed in a branded bag and individually. The product corresponds to the description and photo of the store. Cloth is dense, pleasant to the body, sewing is excellent. Size XL is suitable for height 180, OG 99, OT 80, OB 96 (cm). The son is away, tried on herself, for the spring, the cool summer is the most it. Thank you seller!
Яркий насыщенный цвет, плотный трикотаж, качество реально премиального исполнения! На рост 182 идеальная длина рукава! Обязательно рекомендую!
2XL approached the height of 180 and the weight of 90 with a large tummy. Not tight.
After the order, asked the store to send a sweatshirt not L, but M. Chic thing! My husband came up and really liked it! In this store we buy not for the first time-the quality is excellent, after numerous washings things like new. The fabric of the sweatshirt is dense, soft, almost 100% cotton. The lines are even, there are no extra threads. Measurements of hoodies (size m): -Shoulder-44 cm; -Length-66 cm; -Sleeves-61 cm; -Width-52 cm.
The sweatshirt liked, of excellent quality. Good tight jersey. On the height of 185 cm and og-96cm, without the abdomen, size XL ( 180/100 ), sat down well, freely, perhaps would have approached and L, but, all the same Color matches.
All super from packing to quality, lucky with the promotional code took for 550 R, the size matches, thanks to the store.
я в восторге! толстовка оказалась в реальности лучше , чем на фото. теплая, как раз для зимы, цвет, качество, швы - просто . спасибо продавцу за быструю доставку, к праздникам получился отличный подарок.
Very high quality sweatshirt, the quality is excellent, in branded packaging, I'm very satisfied
Highly recommend! Excellent sewing, excellent quality of materials! Packed in a branded package, delivery less than 14 days, the husband is happy, and I'm delighted with the quality! Definitely we will order other models in this store, and from this manufacturer. Thanks store
Quality as always-on top. Warm, soft. We dress in this store constantly. Ordered. 11.11 received 26.11
As always everything is fine!! On the height of 188 cm and weight 110 kg most that!! I take the second only another color! And for 700 R so generally Super! Thank you to the store!!)))