We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product, it's awsome
Och good thing
Everything is fine. Delivery of Lo Voronezh in 15 days.
Nice bag. The material is dense, it seems-inside rubberized. The quality of the seams is excellent. Inside is soft, as if insulated, lining with a compartment for a netbook or tablet. Delivery 27 days in carpets. Thank you!!
Really nice bag, thanks to store
A good bag, suitable for documents.
Excellent, comfortable briefcase, and can become a deep bag)) good quality
Thank you to the store, the bag came two before the stated deadline. There are no complaints about the quality of the goods. Everything is fine, I'm happy)
Description as it is accurate. Very fast arrival were negative.
Perfect! And I hope you everything and everyone is ok or better after the covid crisis
In connection with the pandemic, everything came surprisingly fast, the quality is excellent. I like everything.
The goods have not come (
very nice bag...good quality...i like
Everything is fine
Good packaging. Good shopping.
Very cool! Its texture looks very good. I really like the design of this bag.
The parcel came for a month. Quality is excellent!
Thank you very much store, good quality bag
The bag is just fire. The fabric is dense, corresponds to the description. Everything is clearly stitched. I advise you to take. I'm a girl and I took for myself. Documents fit, and like that not the skin.
The goods are satisfied with the bag is excellent
Sending the goods did not wait because of coronaherny. The store returned the cash immediately after the expiration of the dispatch period.
Excellent bag of dense fabric with good seams. Many pockets where you can put everything. In the package with the package for some reason were unnecessary details I do not understand what. Very satisfied with the purchase, thanks to the store for the quality goods.
I am happy with the purchase. The parcel reached the Sverdlovsk region (Zarechny City) for a month with tracking on all the way. I bought for 900,62 rubles.