We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag went sooo long, but it cost waiting. The bag is cool, odorless, without creases, soft, the quality of tailoring at altitude, the color matches.
The bag is just super! Quality, without marriage! The description is completely the same! Seller recommend!
Bag cute very light handle a little does not like unreliable came very quickly done everything is akkroratno did not crumple
Beautiful as in the photo
The bag is well packed, inside the bag with air, so did not crumple. The description fully corresponds, neat, I'm happy. I came quickly. One is not I liked it, I had to pay a little extra at the mail, because. At customs, for some reason, the data were checked, it was not before.
The bag is cool as I wanted!
Everything matches, thank you!
My wife really liked the handbag. The only thing, I would like a longer strap. And so everything is super.
Thank you pradovtsu, the handbag is excellent, everything is super
Everything is fine! Thank you store!
I went a long time, but I link more quarantine, and so everything is super))))
The bag is happy. Sewn neatly and looks good.
The bag went 3 weeks. Stitched well, just for a purse and a phone. What I wanted, in size. Two straps in the bag lay, there are 3 compartments, shorter normally.
The bag is super, smooth, the threads do not stick out, odorless, delivery to Mo in 10 days. The store sent the order at once. I recommend to buy.
A normal bag for this money.
The bag is excellent, 2 straps are attached to it, one is long, the other is shorter. Inside the necessary and convenient departments. Looks like leather. Happy as an elephant))
Thank you. Very beautiful and neat
She's beautiful. It's love at first sight. Soft, odorless, perfectly packed, there are 2 straps, excellent accessories, no thread sticks out anywhere, the bag keeps the shape. I bought for 800 rubles-well, is not it lovely for such money! I want to walk her quickly. I think to buy another one, but in a different color. Thank you to the store for very fast delivery! Highly recommend!