SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product audiphones of very good quality and fast sent. Thank you very much, I'll be buying more soon
Excellent headphones Couple minuses Standard cord on the mini-jack without a microphone. The entrance for minijack is a little old, already. Therefore, any other wires (even the same company) do not fit, I had to trim the rubber band to deliver contacts.
thank you
very fast delivery. nice design. connected to them another earphones of another brand, the sound is transferred perfectly. thank you! i recommend the store.
Sound for 3 Ku. Cross bass. Unpleasant to listen to but for a teenager will go.
Excellent store, excellent headphones for their price. The goods came by courier directly to me in the hands of 12 days in Ussuriysk (DPD) and this is a super nuance. Very good equipment, cords for all occasions, plus the opportunity to connect another such headphones parallel to one gadget for joint viewing in a public place for example or listening to music. Bass, high frequencies-everything is wonderful. The design is light-plus this or minus-will show time, because everything is plastic, but they do not look cheap. The ear pads are pleasant, but I'm afraid like other copies that I had with such-will climb in two years. The site registered the headphone code and received a warranty of 2 years. I hope not useful, but in the meantime I add the store to favorites! Thank you waiters)))
음질 매우 좋네요. 만족합니다.
The sound is good. on the head sits well. Ambushurs soft comfortable. 4 hours listened to Bluetooth. Put on charge and after 15 min full charge. there is a wired connection of two kinds. I liked the headphones. came quickly.
good
Headphones work properly only with a cord. The main function of blitus falls off for some reason. Just connects and after a minute stops working. Checked on PC and phone
Received. I did not check in the work.
I received the product before expected. Had a problem for the work on Ubuntu. It not connected and was still locked without connect more devices. After the battery Bluetooth end, rebooted it and tested again in Bluetooth in windows and a mobile Android, and work perfectly. Believe be a problem only with drivers for Ubuntu. Overall the met my expectations in sound and practicality issue.
Worthy ears, bow quickly, the sound is good, the control is intuitive. My ears are great. I hope they will last a long time.
Sound good. But when connected to the TV, sometimes for a fraction of a second the sound disappears.
It came exactly what I ordered
The phone came Right Great perfect product and good sound quality recommend saw
I'm happy with the purchase, though there is no base for comparison, but they sound normal, sound good. For such a price I think it's cool, I recommend, everything was sent quickly. Thank you store.
Received product is great, good sound quality, and when using via HiFi, the sound is almost perfect, U Bluetooth has good range. Good quality material and construction. The only problem, would be the product box, it is very small. Cost-effective.