We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It didn't take too long (1 week and a half), well packed, good material. All right.
Ótimo produto! Amei demais, recomendo com toda certeza Chegou em menos de um mês e sem tarifas.
Exatamente igual a photo♡
The quality is good, it sits on the phone perfectly, I'm happy
Product excellent quality!
strong case, fast delivery
Beautiful, fast shipping and good quality. Fits perfect on the s21 5G. Thanks to the dealer.
Very high quality. (I bought the strap separately)
chegou super rápido, sou do Brasil ♥️
Very good hood protects quite the side down TBM, and has a phone and protection to camera, loved and super recommend
muito boa a capinha , exatamente igual da imagem...Rapidez na entrega .. estou muito satisfeita
Amazing! Just like it's in the picture and I get here super fast. Really very happy and satisfied
Very good like too
Correct product, like the picture
She is very beautiful loved came in Balado
En the second time I buy, I love them are good, they fit perfectly, and the edges are soft, keeps the camera protected, 100% recommended, and it took little to arrive
-Super recommend product great quality
The quality is good material is dense, perfectly fit on my phone. It's been about a month. But the material is matte and maybe quickly gets dirty if worn constantly, with the store did not communicate
excelente calidad. funda llega en buen estado y el color es tal cual se ve en la foto. compre para celular a20/a30 y coincide perfecto con cada agujero . recomiendo sin dudas
Good cheholchik, my husband is happy
Fast delivery!!! Great product!!!