We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dear Candy Wu I received today, May 14th my parcel. Many thanks for the product and your attention. Kind regards, Miguel Angelo
the materials in very good and everything as expected well .
All as indicated!!! But!!! Sold sent one track .. in tracking completely different .. and the post of russia gives a third!!! ((((had to request the exact number .. everyone on the note...
The parcel went very long fucked as long , The guilt of the store is not present, in belarus came quickly and a month poltara jintsy on the move on sila tomozhnya, and then belpost :)))) the seller thanks and success to you!!!!!!
Thanks to the store helped to pick up the size of the delivery fast sewn very neatly
Thin denim fabric, stitched well, the dimensional mesh corresponds to the standards, the height is 185. I recommend the store, i will order. Delivery to kazakhstan month.
For work very comfortable. The material is thin, soft but very durable At my height 182 cm. I had to sew a little in length, but it's not critical
Delivery to moscow region three weeks. Stitched well, you will have to shorten on the growth of 170 long. It was possible for a smaller size, with a belt will be good. Waist volume 92, hips volume 105 took 36 size.
To moscow delivered in the specified time. The model corresponds to the description. On height 172, weight 82 came up 36 size. The fabric is thin, the jeans are satisfied. Thank the store.
Fast delivery excellent product thanks to store!
I ordered a european 42 and it's very small
Very fast, all perfect. Thank you.
The store advised 31 size, came up perfectly! The color is different. But overall excellent!
Took on 48r. -33r, a little loose
Thank you i am very pleased!!!!!!!!!!
Great summer jeans.
Pants funny for the summer the most that, only large, ordered 38, my height 182 weight 93, no puza, in the waist large, probably 36 would have approached.
item received as ordered
Slightly large, but under the belt is normal.
fits perfectly. very well made.