We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very beautiful, like it
Брала размер#6 получилось на 16.5 размер... Колечко смотрится стильно и нежно очень играет камень на свету... В Украину пришло за 3 недели...
Очень блестит, красивое и нежное! пришло быстро 2,5 недели
Beautiful as in the photo
It's sooo pretty! I would say it looks even better than the picture! It took quite a while to arrive but that's not the store's fault.
The store is well done! Delivery is only very long. i thought that i could not wait.
Ordered 12.03 received 26.05 was in the mailbox
Never received! Disappointing.
Heel is good!
I recommend this product. Excellent
I never ask for the right size and i don't understand why! But it's very nice anyway. This time i ordered a size 6 and it must have been 7. but anyway, it's very bright and super fine! And i love that!
Beautiful ring. Recommend.
The ring is quite simple, does not sparkle. It's been 1.5 months.
Just beautiful in real life that in the photo size perfectly well product well packaged! Delivery a little long but otherwise at the TOP of the TOOOOOP I count recommended at this store at the Top!
Very cute ring, just like the picture! He arrived in two months, but it was worth it. Thank you very much to the store!
Excellent as in the photo
It's like in the picture, though the stone is bigger than it is peraba. It's nice, but not as discreet and small as i wanted. The right size, a good pelin. Size 6 equals 16.
The ring is of very good quality, equal to the photo, it is divine.
Muy buen producto. Lo recomiendo sin ninguna duda. Llegó bastante rápido. Todo llegó bien embalado y en perfecto estado. Recomiendo al proveedor