SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt class, cotton. On og102, from 88-just. I advise the store.
i m very satisfied
Cute Tshirt as shown in the picture. Falls widely but that I find itself not very.
Took a long time to receive but it was worth the wait! I got a medium and it’s a little loose like I wanted. This shirt isn’t as short as the others I have bought on this app. Would definitely recommend the store.
Quality is good, ordered yellow and green. Yellow is just a big green. Strange. The application is beautiful, bright.
really like
Printing nietrwaly, made of plastic przypominajcego Troche Gume
The goods did not come because of the pandemic, but the money was quickly returned.
Blouse is consistent with the description but myślałam that will be different material.
runs a little big
Came quickly. Good quality t shirt. Thank you.
Good quality. Not too thin. Came quick .
Very nice, quality is very good. Thanks for store.
Excellent service. Excellent quality
T-shirt is good, sits freely, the print is bright. The parcel came for two weeks in Penza
КАК НА ФОТО . РИСУНОК - НАКЛЕЙКА . СПАСИБО .
thanks,I got it.little bit wide,but it's fine
Tal cual se describe. Preciosa camiseta y llegó muy pronto, 2 semanas.
Very nice, like in the picture,
lovely t-shirt size small and I'm normally size 12uk
удобная футболка, приятная к телу, рисунок отпечатан качественно, после деликатной стирки в машинке остался на месте. Порадовал срок доставки-менее двух недель.
Всё хорошо. Рекомендую. Не маломерит. На мой 48 заказывала XL большая.
to big
Неплохая футболка, но 8,5 доллара дорого за такую.
Excellent t shirts