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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
31 reviews
100% of buyers enjoyed this product!
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Pants super!
I liked the pants very much, fully correspond to the description, came quickly, i'm happy with the purchase.
Everything came up, nikti does not stick out, the only thing is long for me)
Great pants, like sewn on me. Very quickly reached belgorod, literally in 8 days.
Very good recommend
Good pants. Good store. Thank you.
Everything is fine.
super
The size table corresponds.
great color and fit.
All ok on hunting fishing sama times
85
Pants-super! Approached perfectly. delivery to tver-8 days!!!!!!!! The store is handsome!
Third pants in a row. All ok
Great pants! Cloth is dense. Not synthetic. At the waist 92, ob100 came up perfectly. Ordered 36 size. Height 177, the length is clearly on someone higher. We need to shorten that not a problem. Delivery 19 days to stavropol. I recommend.
Good, moderately dense pants made of good material. I took 38 size, at the waist exactly in size, but the growth is too big, i will have to suture. Especially liked that the back pockets are not "valve" as in other models, that is, "pop" does not stick out, and do not roll back pockets sitting in the car.
Did not expect, very cool!!!!!!
thank!!!
I like it. Good product. Delivered to Thailand takes only 5 days, very fast.
Pants are normal, the only jamb on the side cormanas the seams are not even, so 4 stars.
Pants are good, but to handle protruding threads will have to yourself
Excellent pants for everyday use! I advise the producer!
Good pants, sewn not bad for its price,
Rebuilt and bought for a size larger than 36 size, the size table is accurate from the store, and now the pants are a little more than 6 cm. In the belt (waist), so the beret is its size according to the seller's table, the material is tight good.
In size, only need to sew, as too long in height.