We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jeans are light, pleasant to the touch. Sat perfectly
Fast delivery, very nice tight jeans, as in the photo, a little big, but it was to blame, despite it sat well, there was an unpleasant smell after washing disappeared, i recommend!
Thank you
Thin
Beautiful and just perfect. Exactly as the pictures shown. Material is good. This is my third purchase. Size 30 will fit UK size 10 perfectly. I am 5ft tall and the length is just perfect. If you are taller they will be shorter above the ankle. Seller is the best.. Jeans arrive in UK in less than two weeks. I definitely recommend this store 100%
Perfect in every way. I definitely recommend this store.
Cool pants. This is cotton so hope that they do not stretch. Sat tight, even a little small
Arrived in less than three weeks to my place in France . I took 30 while I wear 36/38 European. I have a bit large hips though. I already bought the light blue color and now I bought the dark blue and the black. I measure 163cm
Jeans clearly fit, but short of course. And as in the photo do not look, they sit in the skirt. Delivery fast (week). The smell is present, i hope after washing will disappear.
Denim fabric, but not rough. Soft, does not stretch. Corresponds to the price. Purchase satisfied. Thanks to the store.
Excellent jeans, came very quickly)
Came very quickly, about 2 weeks. I ordered 26 and sat perfectly, as if they were sewed for me. As a gift put an elastic band. Very satisfied!)
perfect
Jeans are wonderful! the figure of the apple look great (although i do not fit many jeans) the size grid is accurate. the material is dense, sewn neatly! the store is sociable and attentive, thank you very much!
The goods came quickly enough, in just 2 weeks, maybe even less. Everything is like a description.
Good pants, came quickly, the description matches. But were great, at ot 67, ob 90 took 28 size. I will re-order.
Cool jeans! I recommend
Everything is good, the fabric is quite dense, there are no threads or holes. but, they are short to me. my parameters: height 172, the size took 30
Super
Liked. The fabric is not straight tight jeans. The height of 165 is slightly shortened. On ob 86 it was possible to take and 25 size
Arrived in 20 days to my place in France . It was perfect . I wear 38 European for the pants . I ordered two more
Ginsi is super.
Went for two weeks. Before buying pants from austin, sit the same, but the fabric is thinner. By the summer, that's it. Wonderful jeans. Бралin exactly by the standards of the store
Jeans are delicious, everything is perfect, took 25 size.
I love how it fits, and also the material is really comfortable