We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought on the 15th day, the courier delivered on the 17th morning, to the door. Very quickly, despite the virus. Delivery from a warehouse in Russia. Natural leather, quite dense and heavy. Will keep shape for a long time. There is a sheet A4. And a laptop, a little more than a sheet of A4. Stinks, but it's not scary.
The bag is super. Recommend. Brought the courier to the house in 4 days-ordered delivery from the Russian Federation.
Excellent bag, looks exactly like in the photo. Roomy. Qualitatively sewn. Recommend!
Natural leather on the wrong side, on the front side without a magnifier will not see the layer of leather. The substitute, skillfully poured into the main natural leather, from this kind of chic, the bag is made qualitatively, by weight-when fully filled with a weight, with a closed bag with a zipper, you can use additional. Space between suede and inner filling, Upset that natural leather suede only inside. The goods were delivered by courier to Ufa, a week after the purchase.
A wonderful bag, looks like a shopper, but inside the compartment for small things. There are no complaints to the accessories. There is a small smell, I can not understand why, but it should fade.
The bag is cool. Stylish, simple, nothing superfluous. Roomy, A4 is placed perfectly. Under the zipper are 2 large departments, separated by a pocket with a zipper, on one side there are 1 more pockets with a zipper, on the other hand, two pockets without lightning. And also, between the lining and the body of the bag, also the space that can be used, I.E. The lining is sewn only in the area of the handles. Delivered quickly, by courier to the doors.
Delivery to Russia in Moscow. the bag is good, smells a little... I will add feedback after use
I'm happy with my choice! With this bag, I'm comfortable enough!
Shipping молниеностная. Not skin, smell disgusting.
Bag super compatible with description this skin to Poland came in three weeks recommend
The bag is excellent, especially for such money. Yes, the smell at the beginning was terrible. Impregnated all the contents of the bag. A week later, almost weathered. I did not communicate with the store. Sent it right away. It came quickly, too.
Quality fire. All as in the description. Happy.
Came the day after the order-it's delight. There's a little smell. Great bag
Great bag. As in the photo. I really liked it. Fast shipping.
Delivery came quickly, waited 1,5 weeks, brought home))). Packed perfectly, without any damage and bruises, odorless, I liked the bag, roomy, it is convenient to hold on the shoulder. All as in the picture. I liked everything!
The bag is just delight! Three days before St. Petersburg delivery from the Russian Federation. Quality at altitude, took as a gift to my mother, later I will complement the review. I recommend to buy! Roomy, with many compartments. Not a thing, but a find, and also a natural leather!