We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good bag is all like in the description.
Olive one looks great. Quality good!
The bag liked a wide strap, but when received, it put thin. Very interesting model!
I loved good quality and comfortable is just the same.
The bag is cool, the size corresponds to the description, there is no smell, the lines are even. Delivery fast! To avoid deformation, the store carefully packed, put air bags inside the bag. Seller recommend! Thank you for the gift!
The bag is cool sewn neatly, the color is as in the photo. The store was just clever to pack up as he promised not to crumble. Sent fast. Ordered 06.04 received 21.04. Recommend!
The bag is just super, as in the picture and very quickly delivered, the store is five.
Handbag compatible with description, such as per zdjeciu and fast shipping, recommend
Very cool bag. Beautiful color, dense skin. Inside there is a pocket. For its price-just fire.
Looks very high quality, well made, beautiful color, shipping time after Germany 6 weeks
Very cool bag! I order the second one, it looks just cool, stylish and at the same time very roomy
I love the bag, it took me a while to get there for sure it was also because of the covid-19 problems. Late but happy, I'll buy again. I recommend it also is skin!
The bag is pretty. For the summer, that's it. Minus-there is no lining.
very very good quality
The bag is good and comfortable. Thank you very much store
Excellent quality, fully corresponds to the description, a cute gift to order, thank you to the store! The only negative presence of the smell, but I think it will quickly fade out
Thank you!!! Very sympote A needle handbag! Quickly came...
Very nice bag. Not very big but very practical. It arrived well protected and the quality is perfect. Received in 2 weeks. I recommend it.
The bag conforms to the description but be careful it is smaller than in the photo. After verification, the dimensions correspond to those indicated in the details of the article. The 1 ère shoulder strap, of the same material is rather nice, the 2 ème wider, in black color, is not very pretty. Shipping in 17 days in France. The store added a small gift (mini keychain).
Thank you, she's late but she's very pretty.
It came quickly. As the store stated. Bag liked
Super, quality, stylish! Come quickly! Recommend!
Bag exactly the as the description, no bad smell, well made. Fast shipping to Poland-20 days. Recommend.