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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
29 reviews
100% of buyers enjoyed this product!
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Jeans came in 2 weeks. Very cool in shape and similar to the original. On the height of 165 cm, the girth of the hips 92 and the waist circumference 64 sat perfectly (with large parameters in the hips it will be difficult to enter). The truth after the first socks fell off one button, the store returned 180 rubles. All tags except paper are present. Denim is not very dense.
excellent
Is just perfect. I usually wear 28 size and chose 27 size. It is a bit short(for 173cm), but it fits well. I will Definitely buy black one too! :) thank you!
On the parameters 72/92 jeans were too big, it was necessary to take 25 size, otherwise everything is fine
Shipping fast to die, custom size is
Great jeans! Fast shipping.
Funny pants, took the smallest size but maybe I could use one size smaller. Chic, accurate description.
27 at 44 in the waist straight tugovato. Pants super!
Best Buy
Many thanks to the store! Jeans,look amazing! On hips-95 centimeters, waist-66, 26 the size of the perfect .The only thing I would like to be longer.My height is 168 cm,I jeans to mid-calf.Dear seller ,please, I beg you ,make jeans to high growth .For us,European women.Love you!!!
My sizes are 75 and hips are 100. Barely climbed
Cool jeans, but i seemed wide, so i sewed them in the studio. On my figure pear is not that online, in the store it is difficult to find well-seated jeans-usually they all sit freely at the waist and tighten the ass. With these all super, landing high, at the waist. I can say that on my parameters 64-96 it was possible to take 25 size (i vouch only for the color that i bought, tk judging by the reviews, sizes may vary depending on the color of the jeans)
perfect perfect thanksss
Great fit
Very good and honest store! Wonderful feedback and customer care! Thank you!
It is really very wide but pretty
beautiful pair of jeans! true to size and colour is spot on! shipping was also very fast!
Perfect but a little too wide
Jeans are just gorgeous! Cut-everything is clear! The fabric is soft! All the label is in place! The color is warm blue with milk.
On the parameters 72/94 weight 53 height 158 sat perfectly. Shortened. About 5 cm above the ankle. At the waist sit tight. After two washings, the insufferable smell of paint remained.
This is my second pair of the same style just in a different colour. I love everything about them - fit, colour, feel of fabric! Definitely recommend! Also the store is very trustworthy, prompt with replies and honest. Thank you very much!
amazing jeans! they fit me ideally and are true-to-original size. Very well-made. Love them!
This store is great! This is my second order from this store. They ship via Singapore and it is faster than many other sellers - only 6 days in transit!
Good jeans but i will reduce a little wider than i would like, on the growth of 164 slightly shortened on the parameters of the waist-65 hips 90 26 the size of the villages is normal with a light overseas, but at the waist already back to back
nice jeans, i should have gone for a size 26, normally I wear size m to have items a bit oversized, but that's on me, store is incredibly nice and provides great service