We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly condition good very satisfied.
It arrived in perfect condition and the set is beautiful, thank you very much! I highly recommend it.
Он прибыл в идеальном состоянии, и набор красивый, большое спасибо! Я очень рекомендую это.
Симпатичная бижутерия! Смотрится оригинально.
Mejor que en foto recomiendo colgante es grande vistoso
Excellent everything arrived just like I asked I even arrived early and I recommend the store
Jewelry came well packed, but a terrible smell when you open the bag. And in the rest everything is fine.
украшения пришли хорошо упакованы, но ужасный запах, когда откроешь пакет. а в остальном все хорошо.
all is perfect, and there are left and right earing
Lovely set, very nice
Все идеально, и есть левый и правый наушник
Красивый набор, очень красивый
The set is unusual, I really like it. There are of course shortcomings: earrings outweigh one side due to incorrect evaluation, the pendant also. And they look a little curvy, but it's not critical. The bracelet on a thick hand will be butt. But most importantly! Nalazit!!! And then there are so many of them already, which are on five-year-olds, maximum. The elephant on the pendant is really big! As a winter decoration on the sweater will be generally excellent even separately from the kit. Shipping fast. Other jewelry of this store I also really liked. I ordered another from this decoration seller, waiting for them to come.
Набор необычный, мне очень нравится. Есть конечно недочеты: серьги перевешиваются на одну сторону из-за неправильной оцентровки, кулон также. И выглядят немного кривовато, но это не критично. Браслет на толстенькую руку будет впритык. Но главное! Налазит!!! А то их столько уже лежит, которые на пятилетних детей, максимум. Слон на кулоне реально большой! Как зимнее украшение на свитер будет вообще отлично даже отдельно от комплекта. Отправка быстрая. Другие украшения этого продавца мне тоже очень понравились. Я заказала ещё у этого продавца украшения, жду их прихода.
товар пришел быстро состояние хорошее очень довольна.