We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Propper jacket for such price, the logo is a sticker, so you'd be careful with washing. Bought XL for a size 14 wearing teenager, almost too small
Just say it's a little short of sleeves
Very cool jacket) came very quickly, did not expect, everything came in size))
Size S is suitable for an 11-year-old granddaughter but too small for an adult in S for an adult take a height above for an s
awesome :) just like foto for s took m, just awesome, sleeves are long also ;)
Take a height above
The goods are received. The sticker is not sewn, but glued, exfoliated, you can tear off with your fingers.
Very nice. Happy with the product!
I love it, a little late but cause of strike, recommend and approve!
Delivery 4 weeks to ukraine, small in size or even 2, drawing-sticker, coton thin. My daughter liked it for 12 years. On height 156, weight 46 (well-fed teenager) took l, slightly too big, but quite a little, and children grow.
The jacket is basically good, but the smell of rubber is very strong (((and the jacket is very wide in the sleeves.
I'm very satisfied
Good denim jacket, not rough. Your money is worth it. There is doubt about the sticker after washing... later i'll clarify. Shovchiki neat. A daughter of 12 years beeps!
I love it. Same as the pictures.
Super jacket, i liked
As in the picture exactly
Its like the picture. I have ordered the size (M) ,But there is no size on the jacket!! I asked the store why there is no size and he say (dear friend,The reason is to facilitate customs inspection) . I check the real size for shoulder across and its 43 cm witch mean its not the size M but more big size!! The jacket is big on the body. I want to open a dispute . I will wrote another feedback soon.
My daughter is delighted!
thank you store!
Perfect size. Very nice.
Thank you) the order came in time, ordered l for size 44, the whole village is perfect, brought the courier from the central city, t. K. I live in the village, thank you, very glad)
Super beautiful❤By cons I order an XL while basic I do S/M and it is perfect size.
I am very happy she is super beautiful