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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
46 reviews
100% of buyers enjoyed this product!
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Bon produit Merci vendeur
Really liked jeans
Thank you very much i really liked
am a uk size 12 and curvy...fitted well...though they took a while to get to me! will be back to buy more...jeans look so high-end!
I recommend size l (65 centimeters) for those who normally have the s or m in spain.
I received the jeans quickly the jeans has no defect no thread that exceeds there is a small smell that I can not describe but nothing serious a tower the washing machine and it will go I taken the smallest size that is the 26 so in all size I do 86 and In hip turn I do 79 for 1 meter 60 and 48 kilos the jeans fits me perfectly it does not serve me it falls well and close enough to the body I had to enlarge the hole to pass the button because it was too small the zipper in my eyes has a little Hard to climb but I will put a little oil and everything will be a 1 m 60 the jeans jamber-DLO it stops just below my ankle but it does not bother me because I wear my jeans like that and even better I find them I also received a small gift from the store a simple Darling But pretty
Photo does not match
Shtanka bomb, sit well and looks beautiful. The order is very satisfied. On the volume of priests 97 cm. Size 27 came up perfectly. And thanks to the store for the small gift.
162 162 on the wide waist, on the figure "hourglass" will not go (you will have to wear only with a belt
Supervision shvidko delivered (11 days) to Ukraine, ginsi tak yak in the photo, rosemir pidiyshov on all 100!
Fits perfectly
Shipping fast
Excellent jeans, but for low growth
I like the fabric very much, they're very pretty
Size corresponds. In the waist sit-well. Look like leggings. In the area of calves-too narrow, presses, while my legs are not thick, but thin.
a lilrle bit size smaller but its okay
Jeans are excellent, stretch well. At 65-90 size 27 came up perfectly. The star took off for the infernal smell of flapping and a lot of threads in pockets
Cool jeans. Same as on pictures
Jeans came to kz for almost a month, the size 30 on ob 95 from 68 just, straight back to back well, i think they will stretch more... On the height of 163 the length just to the bone as i wanted... In general, i'm happy, for the summer the most
At first glance, everything is fine. The most ordinary black jeans. In hm and similar magases i take the size 27, here i took the same, all just. Let's see how long it will last if i add anything.
Thank You♥
Perfect.
Jeans cool for growth 165 excellent. Wear 27 size and took 27 all fit
What kind of hyera landing is average?!
26 the size of me is quite tight, but at the waist it sits well, with a weight of 45 kg and a height of 160 cm it was necessary to take 27