We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good jeans, tight. As a gift earrings.
The order is made 5.04., received on 26.04.19. Thank you. I recommend the store and the product. It would be possible to order a smaller size to sit denser.
the pants are nice but the thigh is thinner than required
I liked to order another one for my mother
Well, but did not guess with the size
Very good jeans i am very satisfied sat idially, special thanks to the store for the fast delivery
Do not stretch, i'm too small, there is a smell, after washing i think it will pass, the pugavians are not sewn exactly. The store put a surprise-earrings, thank you for that,
Jeans are cool but in optyag, so it was free to take a bigger size. brought the courier to the house delivery fast
Black thick enough, in summer it will be hot
Excellent, worried with the size but i approached. Size sfotkala, weight 81, height 162 cm
The goods did not receive. The money was returned. Coupons burned.
Cool, i order a second time. The first time i ordered in blue. Sit clearly, slim! On ot-72 and ob-96.
Thank you for the gift, the pants are just super, not the first time i order
The goods are good to take.
Seller recommend, sending fast, discouraged. Thank you.
Good jeans. the buttons are tight fastened. brought home.
Jeans came up, my parameters ot-74, ob-94, height-158, the only thing did not think that to black all the liplet, have to constantly clean.
Jeans came sdek, in less than a month. The fabric is dense, but stretches. On ob 104 well approached 31r, even slightly free, but with the growth of 174 jeans are short.
At 48-50 p 31 hopelessly small. the other store was just right. you need to order 2 sizes larger. waist 82, hips 102.and so jeans are good, model like. as a gift, the seller put a gift-earrings-carnations.
Come quickly. The material did not like. A little like velvet-all the garbage immediately sticks and you can see it. I will order better ordinary blue.