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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Thunder pants! Super nice material and push up at the top... So I recommended another one of another color. I recommend it
Beautiful product, fits amazingly and super flattering. Have just ordered more as I'm so Inlove with this product and service from store is 10 stars, product shipped fast and delivered in South Africa in 3 weeks. Thank you Seller
Again nice! Recommend.
These pants are absolutely amazing! I have a few pairs of original Freddies and you cannot tell the difference (apart logo).
wow,de kom til Norge etter to uker bestilte 3.06 og fikk de i postkassen 17.06.alt greit,buksa er veldig finethank you
Nice pants. Slimming. No pockets.
Pokupaju vtoroj once, Pervyj once brala ciornye, vot they straight Klass, A Teper brala sinije and they posyty sovsem is drugogo materjala. Ciirnyje ratings xoroso tianutsa and vot sinije ciut ciut. Prodovec tot stainless
Super!
Perfektní, doporučuji Vel. Jakou nosíte. vypadají as originály
Same as the zdjeciu, well Sie dopasowaly, I'm satisfied. Zamowie another as wytrzymaja wash.
Great trousers sit really good have already 3
Delivery was very fast, in a week. The size is good. Corresponds very well to the description! I recommend the pants and the store.
Last time i ordered gray, super trousers, sit very beautiful!!! the 2nd time i ordered black, but they did not come or lost in the mail (((but the store is honest, returned the money, always in touch. he special thanks, the store is excellent, i recommend to buy!
The fabric is strange, it seemed that with a cooling effect, because. In shorts it was comfortable, and dressed pants-it became cool. The waist is wide. Rubberized places for priests-i do not know whether there is an effect from them, the main thing is that not to sweat everything.
Absolutely perfect. But after one week wearing is the waist of the jeans a little bit bigger, next time I Will take the size 38. Many thanks.
Pants CA, but was small dzurka for szfie. Normally I wear size S, wzięłam m and are good. Stretch Up
Nice,my normal size is 40 but I took rather 44,and its perfect.
Best pants ever!! I love it
Maybe in general and look good. But the smell!!!!! I washed them, hung dry and smell all over the corridor. At the waist 75 hips 100 size 40 norms, it would be possible a little more. On the growth of 162 it is necessary to cut strongly.
perfect. much better than i expected. very satisfied, thanks.
Pants are very good, as on Picture, material jeans, and as legends, no pushap effect i did not see, but in general pants sit well, but if you have a sagging ass then maybe they will save, with a flat ass they will not save, shorter pants fire
Nohavice on skvele, Som Velmi spokojna, Skoro Ako original
Ok but very smell
Leggings are good and sat perfectly! On the volume of the hips 103 cm, took 38 size and they came up)))
Very nice, the jeans fit good. I normally wear the size 38,tooked the size 40 and IT is perfect. I am very satisfied for the price, and have ordered another one in a another colour.