We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good summer tight jeans! The store is well done, but waited more than a month!
Size approached. 5xl on our 52nd
Jeans are good. Fit in size. The size grid corresponds.
Odjęłam Christmas for ciasna Gume waist, which is poorly rozciaga, rozprułam belt front and wyrzuciłam rubber, as will lużne I bet strap, no woman at hips 100 cm no waist 50 cm!!!, embroidery cute, leg short for it too głebokie in tyłku, General as the przerobi is OK, recommend
Good pants, the fabric is thin, fine for the summer, the seams are even, the height of 156 cm sat perfectly, you do not even need to shorten. Took from 93 ob 113, the size approached perfectly, the color as in the photo of the store. The order is very satisfied.
Excellent, approached, quickly in the ecb
Cool pants and super fast shipping
Jeans correspond to the description. On my hip volume 114, from 103 height 160, came up perfectly, do not even need to sew. You can wear it in summer, because the fabric is thin. I advise the store.
Delivery to tomsk 3 weeks, to the russian 48-50 came 4hl
Great jeans! They sat well.
Everything came up, sit perfectly. The smell, of course, is terrible. But, i think, after washing will pass. Packed well, got the whole. Track tracked.
5 xl came up to 54 size, on the height of 156 pants on the ankle, on high growth can be very short. See for yourself
We take the second pair, comfortable
Approached on p.52, thin, light-ideal for the summer! Oooochen long delivery to kazakhstan, karaganda.