We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Read reviews-took on the size more-came up perfectly. In general, good.
I liked it, I recommend the store, thank you
Jeans class. The order is satisfied. The store thanks always answered when writing. Really waited a long time.
Suuper Fit perfectly
Delivery was within the agreed time frame, pants looked neat looking, the knot hole was still close stitched, leaving me with a Stanley paring knife it had to open cutting.
Too tight at the thighs And no hole for the button (but quickly adjust), otherwise impeccable overall
The pants are just like the picture. I ordered a big size and it was perfect. I'm usually m
Very very good product and pretty! Thanks for the freeby!
I had size 27 and they were great as they are elastic, i have ordered the same in this lighter tone in size 25 and are perfect for a size 36/38.
Excellent, i look great
The perfect jeans correspond to the size the store is very sociable helped choice the size + a free Belt is fast delivery thank you very much
They are great! Thank you for the present!
It's very nice and it's from sretch thanks to store m i send a belt, i recommend
Delivery is super fast, jeans correspond to the description and size. The store is very sociable, helped with the choice of size + as a gift put the belt. Very satisfied with the purchase, i recommend unequivocally. I will send the photo later)
I do not put pictures because I could not turn off the button 29 size 38-40 size found 1 month to come to Turkey I think it is very nice
The patches are lifted up on some of the edges. They fit and feel great.
177 cm weight 60 kg, m size like
Super material all right shipping in 2 weeks :)
Beautiful jeans, store gentilissimo, sent me also a complimentary belt!
Perfect, beautiful, ideal size, if you like it very tight you can order size 26, in spain i use the 34-36.
Very cute jeans.