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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
31 reviews
100% of buyers enjoyed this product!
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Jeans are cool. The store is good, i chose the wrong size, but contacted the seller and asked him to send another and he sent
impeccable!!
Amazing! perfect! Buy them second time because i lost the weight and needed 1 size less. Wear them almost every day. Fits perfectly! Like them! The material doesn't stretch at all. There was a smell at first but after washing it dissapeared.
Such jeans i like the second all :)
Jeans are great straight for me. No defects. the delivery was more than a month. the product still put a gift. thanks prodovets)
My parameters from 70 cm, about 110 cm size 46 came up perfectly in the pope, straight as it should, but at the waist they are great for me size 2, but it's always so... If the pope is good, then in the waist is great. I'll suture. Embroidery is clear, jeans are cool, dense, straight fire! Definitely recommend, immediately ordered a friend from the same store, only another model.
Jeans beauty! Everyone liked mine. I did not guess a little with the size, it was necessary to order a smaller size, at the waist is great, but not critical. Jeans to the waist (as now fashionable))) the order is happy! I will wear it with pleasure. The order went to kazakhstan for a month. Thank you store!
Jeans are super, but turned out to be small. And there is a smell but i think after washing will not. Thank you store for the gift
100% Okey!!!
Jeans are very good, but unfortunately small. Russian 46
On my height length just. super original design
Cool jeans
To krasnodar 15 days. Jeans are cool. Very much. My parameters: hips 100, waist 82. Sat tight. Very satisfied.
Come, good. On the parameters 92-74-92 cm and weight 49 kg, the height of 160 cm jeans came just right, sit like on the model of the store. He advised me on my parameters 40! Size. Of course, i would have drowned in them simply. Even 38 would be great. Therefore, girls, focus on feedback, their real parameters. I will add the photo later.
I don't meddle but very nice thanks
Excellent jeans, very beautiful embroidery. The size approached. For the gift to the store special thanks.
The first time i measured-i was upset. i ordered from another store the same only light color and was very happy as sat down, and when i walked into them to the store, completely sat down, i do not take off. And these. .. The pants at the calf are not narrowing, in the straps closely and in the waist freely, but in size everything corresponds... the hips at me 105, i think in the straps will sit as similar in them a little. At the waist i'm 82, but 90 is declared so it is logical that it will be free. on the growth of 155 the village as it should, who is higher, will be just above the bone. I already thought that not the most successful purchase, because before that everything came perfectly, whether it's shoes or jeans with a top. I measured it again, it looked like .... i think they will sit normally, and on the waist belt and order))) in general i'm glad, beautiful, jeans thick, cotton. delivery is very fast, about a week and a half
Super jeans!!!
On the hips 103 and waist 70 in the hips ok, the waist is wide, i was afraid that it would shake in calves 42 cm, and it turned out to walk normally, but it's difficult to sit. Height 172 look like short pants
Jeans fire, store molodchinka
Fast shipping. I ordered 10.03. Received 24.03. Everything came up, embroidery is excellent. I recommend!! thanks to the store!
c super
Estate
Super jeans, tight, do not stretch, sat perfectly, my parameters height 170 90-78-100
Very strong smell. At my height-168 and the average length of the legs are short