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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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Skirt cool sorry did not guess the size, ordered again more. as a gift put an elastic band)))
Received in 15 days. It size a little small take two more sizes
Maybe order one more size. But very good. And it has arrived sooner than expected, thank the store and also for the gift.,. thank you very much.
The first time i ordered the size of l and blue, it turned out to be large, gave a friend. i ordered a smaller size and blue. And just like it! Insanely happy
Beautiful skirt, short for height 157!
Very good skirt. Thick fabric. But i was disappointed that i asked the store to send the color darker, but he sent it light. But the product itself is super, i do not argue! In bashkiria came in two weeks about
This skirt is just a dream. Everything's great.
Super fast delivered exactly as the picture
Came, but a little too small
wow. perfect skirt. i really recommend.
The skirt is very cool. As a gift put a small beautiful rubber) the buttons are a little tight. And so good)
In ufa came the company sdek in 3 weeks. At its 42-44 size ordered size m, well village, nowhere presses. I think it was possible to take sku. The fabric is real jeans, does not stretch without stretch. As a gift put a rubber for hair, very nice) in general the skirt is happy, i advise)
very nice. recommended store...
Normal skirt, but shipping leaves much to be desired
The shape of the skirt did not like, the waist is large, but just below is small, very tight. After washing, i think in general will sit down. With a strap the most, if it was not so short and would not be crowded.
Beautiful skirt arrived in 18 days Japan required
Slightly short
The skirt is excellent. I was afraid that i was wrong with the size. Took m. Came without a smell sticking out threads. I advise you.
At 76-99 cm. Back to back. Jeans tight
Item as described and with a cute free ribbon. Thank you store!
Beautiful, but small in size exactly
The skirt came in on time, as promised. The size fits exactly, the color is the one. In the package still put a rubber for hair) everyone is happy, i advise everyone)
The skirt is incredibly cool!) thanks)) jeans are dense, everything is gorgeous)
Thank you.
its a bit short.