We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful slightly smaller than I thought but it makes too good
Beautiful and arrived in a few days
It’s really cute and a good size. If it’s possible I’ll post pictures later. Looks really nice.
The necklace is really pretty, detailed, and well made. Hopefully it won’t turn dark fast.
A little smaller then what I expected but it’s not an issue. Beautiful necklace !! The chain and the dragon feel so nice and it also sparkles so pretty ugh definitely going to purchase again !!
Excellent everything fast. Seller recommended
Absolutely love these this store never disappoints. The metal doesn’t change color and it looks so well made
Metal is flimsy
Loved the necklace and length !!
Very nice necklace looks exactly like the picture
Perfect! I was expecting a slightly longer chain but I had not read the description before ordering. In any case I like too much!
Similar to gold
Love it exactly how picture looks. Just the right size .
Just like picture! It’s so cute, the gold is a tad yellow-ish but it’s okay. Would 100% recommend. It’s came after like a week or so :) (store didn’t communicate)
I’m unsure if this will tarnish but I’ve worn it about 5 times now and it has yet to begin to tarnish (but I haven’t tried it in the shower either). This is so cute for a great price. I hope it doesn’t wear down because I love this piece.