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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
49 reviews
100% of buyers enjoyed this product!
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Beautiful dress, fit the size and length, thanks
Super dress
Came pretty quickly!
She took her daughter, stretched on fitting
Everything is fine. It came in a couple of weeks delivery sdek, courier to the address and time, where and when it was convenient for me. Before that, i ordered black with white hearts, the fabric is different at all. Blue shines through, but it's not a problem. The store put translation tattoos as a gift, mildly. Thank you!
The dress is beautiful. For size 48-50 and chest 2 sizes xl in butt, even a little cramped in the shoulders. On height 180 length is good, 5 cm above the knee. Elastic band for such growth straight under the breast. Sleeves 3/4. Dress if i change i think it will be possible to wear.
Size s came to my russian 42. The color is almost the same as in the photo. The fabric is pleasant to the body, flowing. Of the minuses: slightly presses and bulges up the elastic band on the belt. Delivered the courier to the house (delivery time can be selected). Ordered in early july, came somewhere for 3 weeks
On the size s, ordered xl, you can even more as the waist is much higher, but not scary, the dress is chic, this is the second such from this store, ordered in white in flowers more, for its price it is perfect, so i recommend to order, but take a large size
Took l at its size m, came back to back
Very good dress! I wear the size xs, ordered m, ideally village. It came in 2 weeks.
Looks exactly like the photo!! Very comfy as well, I would definitely recommend. The stores were also very considerate and generous!
The dress is exactly the same as in the description. At its 164.57 kg ordered m. elastic band, which was supposed to be at the waist a little bulging up. The fabric shines through, but not critical. The dress came in 3-3,5 weeks. Not hot on a hot summer day :) i did not communicate with the store. Tracking is not accurate ..
The fabric shines a little, but for the summer the store's most torecommerce
Super!!!!!!!!!
The dress is cool, light, pleasant to the body, as in the picture)
A good dress, synthetics, electrified, you need to handle antistatic well.
The elastic is still too high, rather under the breast, than at the waist. And so the dress is excellent!
I was upset that the dress is not black, but dark blue. And so very pretty. On the parameters 86-70-92, height 157 cm, weight 52 kg ordered m, approached, the length just below the knee. Very fast delivery 14 days to Cheboksary.
The dress is super, the size approached, took m on its XS-S, as i read that it is small. The fabric does not shine through. It came exactly a month before moscow, brought to the house by courier. I think i will order in another color.
Very beautiful, feminine. Shines through or not, i don't know. At me under such things always underwear flesh color)))
Dress fire, recommend At 48-xl
Thank you for the good goods. Took 582 rubles.
Platishko is good.
Wonderful dress!
Pretty take a size above