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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
49 reviews
100% of buyers enjoyed this product!
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I took it for the house, an excellent option, synthetics. The size corresponds, at its 44 took the s-3xl. The package came quickly.
This is my third dress and now i got with the size. On the russian 48 ordered m. I like everything, style, color, except fabric. So the fabric for the summer, the body in it suffocates. This is perhaps the only drawback
I ordered several models this arrived with a defect, the store took over and made the return. The other perfect ones. I recommend and will reorder more
Super fast delivery, week to tambov region, cool dress
The dress is just super, fit in size, corresponds to the size grid. It came two weeks before moscow. Ordered immediately only in black. For our cold summer is the most it.
order delivered faster than expected thank u store
lindo
The very nice dress, a little longer than i expected and fabric than for summer maybe a little warm.
Perfect for second time❤❤❤
Lovely dress. For the summer just fine. Light, does not shine through. The parcel came very quickly. At 46 size (95*78*97) ordered xl, came up perfectly. I recommend the store and his product.
very nice and elegant
Synthetics. For such a price of norms. No smell. It's hot for summer. Size m on the chest came up.
absolutly love love love the dress i got a large im usually at 12 it fits so good. and v quick. deff recommend
Not like in the photo
Beautiful! I recomend!
Cool dress, as in the photo. In krasnodar territory came for 2 weeks.
Super dress
goood
Dress great, pieknw colors size BRAC your, I notes only for material-, is thick and nieprzepuszczalny. Time wysylki expres.
Beautiful but fabrics not too nice
j'adore
Fast delivery. But it's too big for me. Too bad. It's a beautiful dress.
Very nice dress but the hips part is too narrow. It will fit well women with wider showers and more narrow hips. The material is synthetic but it is good for the summer. Vivid colours and not see through.
For such money, a beautiful dress is super. Thin you can and the office in it to walk, but the girls body positive is better only on the beach) height 182, weight 95, size xxl.
The dress took forever to arrive. And It was a lil bit tight for me around the hip area but I love the dress.