We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very weird smell when opening. It was pretty but did not fit.
beautiful dress just as in the picture thanks
Very very beautiful and thanks for the gift
Not a big defect on the skirts but overall excellent
Dress very Ladna. Material artificial but well Sie uklada and is przewiewny. Better bedzie wygladal for szczuplej person. Fast wysylka. Good kroj and meticulous stitching. Size compatible with table. Recommend
The dress is worth its money. At 90-64-90 the size of m came up. Under light underwear, the lower shirt does not shine through, the material is not prickly.
Dress is good. like pictures.
It's so elegant and nice
The dress is very delicate and beautiful. Completely optional order. Came very quickly
Beautiful, gentle. On a miniature and low girl.
Cute nice dress. I am satisfied.
it is look like costum.
The dress is beautiful, as in the picture
Dazzling hit Thank you store Dear
Lovely dress. Well sewn, light, not pricked, very airy. On the height of 175, however, the waistline turns into a belt under the breast, but the dress does not spoil it. The color is more powdery-purple. In general, the dress consists of a tulle top and a dress-shirt in color. In addition to the dress, the store put a small gift-a rubber for the hair: 3 in general, the purchase is very satisfied, only with the growth be alert :)
A bit big for me but I loved it anyways. I want all the colors.
Beautiful dress! Fully matched photos
Despite the cheap materials, it looks expensive, the lining can be made by anyone, because the dress is prefabricated)
The size grid corresponds! I like everything, only some threads stick out and the fabric of the colitis on the neck. And bill would be better if the sleeves were not so bulky and round. Height 157, size m
All ok, the size is just, took l on height 173 and weight 64
Oh, get married! The parcel was tracked and came quickly in time. The dress is chic, very much! Seller thanks
Beautiful but too transparent inside you see everything