We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool kieca
I'm in shock. express shipping (11days). great dress. I'm 178 cm tall and it fits the M size, but it's not up to the ground, it reaches to the ankles. lightly transparent material
I loved it, beautiful material.
The shipment was blisteringly fast, with ePacket without additional expense. I took a L, measurement is perfect, just a bit long. Seller highly recommended
Nice dress for the price, only you come a little bit too small, breaking it up.
I bought the M body was very nice thanks
The dress is beautiful, light, great for summer. Seller thanks
I took a blue last year that holds that I still have just one point following a addict. Otherwise I took a size above mine to be comfortable in it. Very fresh, fluid perfect for girls who have shapes!
Shipping 14 days On top 44-46, bottom 46-48 ordered l Satisfied
Very fast delivery. Dress fits perfectly. Thanks!
It's just like the picture. Ecuador arrived in less than a month!
The dress is beautiful and very feminine. I Utili I zo the xs in spain and the xs here is the same. shipping takes only 10 days. Delighted with everything.
Very happy with the product. In spain i usually use an l and have ordered an xxl. I measure 1.70 and the dress reaches me to the ground. The sleeves are fine, don't squeeze too much and the dress is very comfortable. The color i ordered isn't exactly what i expected, but it's still pretty. Very happy with the store and the product. I will certainly repeat again.
Beautiful dress, my favorite. Shipment to Poland very fast! I am 165 cm long and the dress is the same length.
Nice dress, although it was a bit to long for my 1.72 cm length Luckely my mother is handy with a sewingmachine so she made it shorter
The dress is beautiful, the fabric is good and it is divine
Size definitely zanizony. I wear S, zamówiłam M and is slightly przyciasna
Very beautiful but the train is long for my meter 60.
The dress came before the time and very beautiful, there is a small smell, but nothing terrible