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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
47 reviews
100% of buyers enjoyed this product!
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lovely dress, but sewed wong, had to restore it myself.
Mistrust. Color darker
Very cool dress
At 42 in general, the elastic band of course jumps to the chest. Height 162, chest of the 2nd size. But the shoulders are in place. It turns out that the growth is too small. And the color is much darker and richer than in the store's photo, it upset. Minus for color. Wanted lighter.
At its s ordered l. ideally approached. The elastic band presses, of course, but it's not critical. In any studio it can be relaxed. Fabric-pleasant synthetics. My dress is gently blue in the photo, but in life more green, and much darker. But i liked the color even more. Thanks to the store. By the way, delivery is fast. It came less than 2 weeks
Now this is my favorite dress! Thank you store :)
so beautiful. I loved it. n very fast delivery. only 25 days thank you so much
Excellent dress, i'm delighted. The photo does not reflect the color-in life more saturated, with a green tint. The material is not electrolyzed. I took the size l-just right. Usually wear 40-42 or xs-s. On the growth of 158 it turned out a little below the knee-i expected it. The length of the sleeve is just right, exactly what you need. Delivery is fast. Weeks for 2 came to moscow.
Thank you very much the dress is good, at its 44-46 took xl, a bit more, and so the dress is super, i recommend.
Delivery 2 weeks to the moscow region, the dress is beautiful, nice material sticking out threads was a minimum amount, the only negative-quite strongly translucent, but it's an easily solved problem) i advise))
The dress came quickly in 2.5 weeks. On height 170, just below the knee. The color is rich bright. The fabric is pleasant to the body, slightly shines through, but not critical. Elastic that under the chest does not press. I really like it, i will order only in a different color!!!
Excellent dress, the size of the villages as needed, the material is dense, stitched well!
On its parameters took the size l (wear s) and very well. The dress is unlikely. In general, a very good and beautiful dress. There are no protruding threads. The only negative-shines through. The fabric is thin enough and does not have a lining. But it is easy to solve with a petticoat.
good
Delivery 8 days to moscow. The sleeves are short, well, i pulled them up the elbow. Size approached, waist above normal
I loved it!
The goods quickly came, everything came up. I recommend!
Good
The dress is tight. I ordered m but it was necessary s. the elastic stretches. The order came very quickly. Most likely i will order again but the size is smaller
The dress is good, on the height of 164 took the size of l, does not squeeze anything, even slightly loose. Of the minuses only too synthetic material, for the summer it will be stuffy in it, but for the autumn is generally excellent. It's also not very nice to bully, if you raise your hands, but it's not critical
I agree with all previous reviews about the elastic band at the waist. My height is 161, i wear the size s, the dress took l. well, that is not less. I have everything well with sleeves, the length is normal. The elastic waist is really tight. The fabric is not chiffon, i do not know even what it looks like. Electrified very much. Antistatic saves. Now in position and it fits wonderfully. Delivery was long. With the store did not communicate.
The order came in 10 days. Height 160, size russian 42, ordered m, approached. When you raise your hands, the elastic under the chest and sleeves, but it's not critical, i liked the dress for such a price.
The dress is very cool. Bright. Saturated colors. It seems that it does not shine through .. ordered in another color. I really liked it .. i'm happy. At 42 size ordered s. Nothing presses.
A little thin
Great dress! On the growth of 168, parameters 86-64-86, then what you need! Fast shipping.