We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality at a good level, I liked it quite quickly and without damage
Product arrived in great condition, well packed and fast. Very good… Excellent store and great product.
Good quality product. Recommend!
Top, arrived right
The item arrived in time and shape, the headphones are very nice and have good sound
Very good store! Order arrived very fast!!! Less than half the time. Seller recommend this product very good!!!!
Fenomeno, excellent audio quality, best that already had. Bought along the KZ AZ09 modulo Bluetooth with plug type B and work perfectly together. Besides all arrived with 9 business days.
Very good phone, well packed, fine quality to the amount paid.
Cost-effective, took two weeks to get inside of Sao Paulo, bought the indications Channel mind the headphone and a friend that had already purchased, it is much better in Category audio than a blitzwolf have 80 real (this paid 16 in promo new user). Comfortable, soft rubber, very well built, plug in L, cable exchangeable and transparent version is very cool (looks a hearing aid).
Great Phone Price, received the product in 15 days.
Fone muito bom principalmente pelo preço que eu paguei. Qualidade sonora boa e grave muito forte.
Very good phone for musicians middlemen recommend
Product excellent quality! If in doubt, can buy without fear.
Great product, fast shipping, excelllent price