We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super well packaged, excellent service nothing to say, I arrive in exactly one week. Works 10/10 with my samsung tab A 7 tablet. All this from Chile
Lo estoy estrenando hoy, pero la verdad que genial! Se conecta genial, y muy buena calidad!
Excellent, I add my easy-to-use spectives compatible as it says in the information.
Excellent keyboard, easily connects with Android, ios or PC. It is very fine and metal x below, wine perfectly packed with its charging cable and a stand. Happy with the purchase, I arrive in 4 days.
Very good. Spanish keyboard and works well with my Samsung tablet
The keyboard arrived in advance, in perfect condition.
Pensé que venía con el ratón, pero no. El teclado está muy bien, tal cual la imagen.
Great quality, I 've been impressed. Highly recommended, it has come very protected and the color is very nice, for the price it is worth very much. Free shipping gift is very useful too
Just like the description! It's perfect, I just thought I had the mouse and it wasn't coming. I arrive in less than 2 weeks, happy with my purchase
It doesn't come with mouse
Very comfortable. Easy to use
It arrived within the date, very fast. The color is beautiful and works perfectly on an IPad Air. I recommend it without hesitation.
Pedido realizado el día 10 de septiembre y llega en 7 días. Muy bien protegido para que no se rompa y muy bien envuelto. El color se ve igual que el de la foto. Es muy fácil de conectar con el ipad y funciona genial, no se retarda nada a la hora de pulsar las teclas y verlo reflejado en la pantalla. También se agradece el detalle que mandan . Un 10
굿 good good
Super happy. Very easy to connect comes with instructions, with charging cable and a mobile gift holder. I 've had a hard time finding a keyboard with the u this one has it and it works perfectly. He has arrived in Spain in 10 days. I totally recommend the purchase. The only thing to highlight is that it came dirty on one side. Maybe by the ink on the instruction paper.