We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description
Lovely brooch perfectly fit for wedding bouquet:)
Got a whole... All rhinestones are in place .. Thank you
Super!!!!!!!! Very fast shipping!!!!
I order a second time, because. Fell in love with this brooch from the first time. Now I want to give my granddaughter. Every time comes very quickly, everything is in excellent condition. Despite this price, it looks very dignified. Thank you store!!!
Brooch beautiful I like. Money is worth it. Delivery more than a month. Seller recommend.
1 month delivery, packing package with a gun, the близи looks a little axe, but from afar looks good, the price is 55,26 rubles.
Brooch came a whole. for such a price excellent. I recommend.
Got it in only 15 days in Dhaka, Bangladesh. Extremely fast service, good product. Recommended store
Nice. I did not like the lock.
Brooch beautiful. thank you. all OK.
Brooch is the same as on the site. Bright Beautiful. Only the clasp hangs and you need to do something, so as not to unfasten and not lose it. Thank you store!
Everything is just super and very fast, prodovtsa recommend
Very satisfied!!!! Will respond to the description!!
Everything is fine, as in the picture. With the store did not communicate
I was no longer hoping to see my brooch!!! But she came aaaa! And I'm happy! Therefore 5 and thank you!