We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods received. The quality is excellent. Thank you very much. Russia is firm.
The bag went very long, even had to open a dispute. Ordered 30.01.2020, and came 05.05.2020. Description corresponds.
The goods and store are very satisfied, I recommend the seller
Received in time. Well packaged, seems not to have been marked by transport The rose is a little duller than I thought, but the whole remains perfect! I recommend it
Handbag is pretty. Carefully everything is stitched. I chose and bought with a meter. I definitely need the tablet to fit. Fit it, and charge for it. And I'm used to taking 2 bottles of hermigut in the night shift. they also fit well. I really do not want to take myself an additional package, for the tablet and ermigut. I overtook a lot of small neat handbags and read a lot of reviews. This one came well. Thanks to the store. I advise you.
nice bag, fast delivery. I recommended this store
The bag did not come, but the money was returned
Due to the holidays, the bag did not come soon. the bag liked, packed well, not big, but roomy. the store communicated well. thanks to him, the seller recommend!
The store did not send for a long time, in general everything is fine
Item not delivered due to problem with logistics, good communication with store, money returned promptly, thank you
Excellent handbag, small but roomy. thank you very much to the store.
The bag is beautiful, comfortable.
The description of the bag exactly matches the description. Handbag is very beautiful, embroidery successfully combines the contrast of pink skin color with black. Looks homeless! Track tracked. Received on time. I highly recommend the store and his goods! I will still make orders from him.
The order came, the handbag is cool, everything suits, what I wanted. Track tracked to the end. Thanks to the store for the promptness, I recommend the store to everyone.
Fast delivery, but upset hard, rustling lining. In the rest there are no complaints.
The bag is excellent. Delivery is fast. Thanks to the store for the gift. I recommend