SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A bomb like six months ago. Purple looks several times more interesting than the green ones we have. Slightly different case, there was an inscription (compared to the model of semi-annual ago) but in terms of TTH, it's all the same chic Zime winner, which I Juicy bass, clean conversations, good sound
Powerful
Perfect nothing claiming arrived fast and without any defect
Great headphones. Very good sound. Came in five days.
I welcome the readers of reviews, I will immediately say headphones ahuenye, their price is fully justified. Before that I used Xiaomi ,Samsung, airPods and compared with everything in these headphones the best bass and a clear surround sound from the minuses I want to say that when you use the headphones more than an hour start the ears the ears came in 14 days, The store quickly and adequately answered all my questions. Charge keep quietly 6-7h. In general, I recommend the product, perfect for gamers and for listening to music or watching movies, you can also give someone close to you, a pleasant surprise will be!
Great headphones. Good sound. Everything works!
Pretty good earphones. Worth money.
The order is not received for the first time! Everything is super! Thank you so much!!!!
Excellent, very good, still not tested more equipment beautiful and arrived in 11 days
Excellent headphones, take it will not regret
Headphones fire! Thanks store
Boldly you can buy, the track was tracked, for listening to the tracks is good, recently received then I will test in PUBG Mobile, I will add a review
top
обалденные наушники.Пластик не воняет,звук хороший,басы хорошие.В ушах сидят хорошо.Лучшие наушники за эту цену
Come. Took for the laptop. Connected instantly. I chose blue first. Changed his mind, asked the store to send Green, changed without problems, for which thanks. Sound great, the microphone did not check. Maybe I'll write later. In the ear sit perfectly, but it's already at someone's like. In general, I am happy, I advise boldly. To the seller thanks and prosperity.
The headset is beautiful, working all. Just did tests with music and sound is very good, tested with bad games still will not test. I am very happy with the product.
Top recommend product very good
Good ones though the censor is a little damaged.