We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We ourselves bought the stickers separately and pasted. Everything works. Mouse changes color
looks nice, thank you for the speed of delivery
Arrived quickly, checked the main, everything works. Since it is intended as a gift there is no way to check carefully.
Encantando con el producto!! El ratón es precioso, muy cómodo. Tiene 2 "teclas/botones" adicionales que para el gaming va perfecto. No hace nada ruido al hacer el click, es muy suave. Y el teclado es precioso y con buen diseño. La calidad del teclado y las teclas es la que es, no se puede pedir más por este precio. Lo recomiendo bastante.
shipping was way faster then usal
The goods came to the Nizhny Novgorod region in 25 days, as exactly according to the appointed date. The keyboard is mechanical, heavy. Everything came in integrity and safety. Each button works with illumination. The backlight can not be turned off itself, or I did not find it, but it turns off when the computer is turned off. Came transparent stickers with Russian letters, but I already had more suitable for the light stickers, and everything looks beautiful. Of course, through the stickers, the backlight slightly shines through, but you can print, I do not have any problems with it. Very beautiful keyboard and working. I like everything, thanks: Z
Delivery is very fast, packed well, everything works, thank you very much!!!
Good Goods. To the keyboard there are no questions, but the mouse does not highlight the left button, the mechanism works well
se siente bien al tacto, suena bonito, se ve lindo el patrón de luces del teclado y mouse, llegó antes de tiempo, excelente servicio
Yes, there is a backlight. Only the photo looks Amber. And really, as if from below, the usual light bulb is warm in white. When printing, the keys rattle. All keys work their function do. You can take it.
Goods fire. Recommend. Everything works fine. Satisfied
This one is so cool. I really like it.
Mouse + RGB keyboard. The parcel came for Weeks 3-4. Everything is super!!! Pressing the mouse on the left button is just something. This is not described in words, you need to try to understand it very soft and quiet. So if you are not a fan of clicking mice-you will definitely like it. Both the clave and the mouse are very high quality, even very much. Expectations were more than justified. Thank you so much to the store
Everything is packed hermetically. It came 10 days earlier, which is very happy. Quality divises, work well.
Very good product, arrived all in order.
Very amazing quality :)! is metal the case and the mouse is very nice the designed! the colors are nice for the price is very good!