SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Costume fire, as in the photo) in manazins similar costumes from 8 tr. Brought for 2.5 weeks to Krasnoyarsk)
Thank you!
Everything is fine, I recommend the store to everyone!
As I come home, I will add a tip!))
The order came quickly, and a month did not pass, although you usually wait 2-3, thank you. What is the costume, as in the description, for the spring autumn. In the summer fishing husband will be hot. A couple of years ago I wrote my husband a suit, very good: Inside the mesh fabric, outside breathable, but almost waterproof. Unfortunately, the order was deleted, and now I can not find the same. Anyway, thank you very much to the store.
The size approached exactly. Height 186 weight 105. Size 3 x L.
Everything is just wonderful! For a man height of 184 and a weight of 86 kg the village is perfect! Thank you store!!!!
Pink color a lot of a bit narrow need It was on the size more to take or a jacket on the size more shoulders does not freeze on a sweater already with a stretch, late saw that different sizes to take a jacket and pants
I got everything, everything is fine, went for a long time for many reasons. Costumes are wonderful, go in size! The store is honest, I recommend the store!!!
The costume came a month before the Irkutsk region, corresponds to the description and is worthy for its money, took 2XXL for (Height 191, weight 85), came perfectly. For autumn with temperatures up to-10 is quite suitable. On the functional-there are pockets, On the jacket under the arms of the zipper so that it was possible to ventilate, in the breast pockets there are fasteners under the carabiner, it is quite convenient to hook the phone on the lace for example, and when you forget to close the pocket, when tilting, even if it blows, then no longer the length of the lace. It is also convenient to make a strap for laying a hood, it can be worn in the open form, or you can use this strap to lay down like a collar. In general, I am quite happy with this purchase (i took it for 2600) I definitely recommend it to everyone. And briefly about the store because he definitely deserves attention, responsive throughout the transaction communicated, promptly answers questions, helped with the choice of size well and on time as promised and came, it's nice to work with such people, I definitely recommend.
I took myself, too big. For women at 46R you need to take M
Costume came, delivery is fast. Height 178 weight 85 XL
Hello, ordered two suits L, M. Everyone liked the suit. Thank you.
Very nice suit.
Goods consistent with the description. 173 and 94kg size XXL perfect. Ogolnie super.