We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful necklace
Very cute necklace very well crafted, I love the products of this shop, they are very cute, they arrived in the estimated time, I recommend the store and these products, I will continue to buy
Beautiful) came for weeks 3-4
took a month to get here, everything that I expected
Just like the pictures.
Made very beautiful
The necklace and very pretty moon is coming a little to the tip with metal somewhat jagged and fusion that times from a little metal's excess we recommend the first necklace high if You have a somewhat larger which is a little tight but you can take out with pliers and leave the 2 longer in complex and original the little star and bright and makes a nice effect on neck Thank you
Сделано очень красиво
Ожерелье и очень красивая луна немного прилипают к кончику с металлическими зубцами и сплавлением, что иногда из маленького металлического излишка мы рекомендуем первое ожерелье высокого качества, если у вас есть Немного больше, чем немного туго, но вы можете вынуть с помощью плоскогубцев и оставить 2 длиннее в сложном и оригинальном маленьком звездочке и ярче, что делает хороший эффект на шее спасибо Вы
Cheap gold color, although the decoration itself without flaws
i like it
The necklaces are very nice, the quality is good in relation to the price, the shipping was fast and arrived complete. They are highly recommended! I will definitely ask for more as soon as possible Each of the callars came in if well-sealed plastic bag so they weren't mistreated on the way ñ, which is appreciated.
Ожерелья очень красивые, качество хорошее по отношению к цене, доставка была быстрой и прибыла в комплекте. Они настоятельно рекомендуются! I Will Definitely order More As possible Каждый из кальянов прибыл в том случае, если пластиковый пакет хорошо запечатан, поэтому они не были плохо обработаны по дороге ñ, что ценится.
Нежные, красивое украшение.
Fast shipping Lovely necklace
Быстрая доставка милое ожерелье
muy lindo collar, están muy bien hechos, me encanta el brillo que tienen y el envió fue dentro del plazo estimado, me gusta mucho esta tienda, los collares son iguales a la foto ,los productos son hermosos, muchas gracias, volveré a comprar. recomiendo al vendedor.
muyy un hermoso