We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fully corresponds to the description, the product is very satisfied, it reached Minsk in about a month, did not communicate with the store
Very beautiful decoration, but also very hrubkoe, it came in perfect condition.
I thought the stars would be smaller, but I like it. It came quickly enough, the goods are satisfied
Боже, я так долго ждала эту посылку, что я просто радуюсь её качеству, даже слов нет
Отправили на второй день, пришла быстро с остальными посылками (с 29 апреля до 10 мая). Цепочка мягкая, легко путается, звёздочки тонкие, очень длинная, так что как чокер носить не выйдет (на последнем фото самое короткое состояние). Замочек хороший, тугой, поэтому поначалу трудновато застёгивать. Очень довольна приобретением
Duge Garna chain was all similar to the Ukraine site behind termi menchiy anizh Bulo in the Novi poshtyo.
Very light and weightless decoration, corresponds to the photos of the store. Only there was a small Marriage (photo No. 3) -an extra ring on the Mount, but I did not even shoot, because absolutely does not interfere. The castle is good, not flimsy. For such money an excellent choice. In Ukraine (Nikolaev) went a little more than 2 weeks. Recommend!
Come for 2 types. Super quality. Meni Duge sutotalosia
It's simple but very nice. He came with the broken hitch but the store was very nice and offered me a discount I didn't take because it was easy to fix.
I arrive sooner than expected and in good condition. It's very beautiful.
Very nice and fast to chile
The suspension as a whole is not bad for its price, but after a month it became dirty-pink and I threw it away (if worn without the slightest contact with the moisture, then))
Norms. The parcel went two months
The suspension fully corresponds to the description. For its money it looks perfect. In Kiev it came in 2 weeks. Seller recommend
Смотрится офигенно, дошло за 2 недели в спб, любовь и восторг)
It's pretty though a little too yellow for my taste
Beautiful chain. It looks very nice on the neck. Came for weeks 3
Alles schön, gerne wieder.
Замовляла зірочки, але отримала метелики (товар хорошої якості). Написала продавцю, він відреагував, кошти за товар повернув, рекомендую :)
Цепочка очень красивая ,шла чуть больше месяца ,товаром довольна)
Beautiful necklace, came quickly
очень тонкая изящная. хрупкая вещица почти невесомая