We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag is even higher than 5 stars. Quality is excellent. The parcel was tracked by minutes. Very fast delivery to the Orenburg region. Days 10. the store put a gift. Nice. Above all expectations. Moreover, with her in one parcel were all my orders with Ali. Thank you for your work
The bag as a whole is not bad only the strap is short, about 100 cm. I would like more subtly
Delivery 25 days. The parcel was tracked all the way. The bag corresponds to the description. Many do not like the lining, but in my opinion such a lining is more durable, will not wipe so quickly. Personally, I did not feel enough for any other external pocket with a zipper. And my bag does not correspond to the sizes stated on the site-26x16x5, decided to measure because it seemed, that the bag in the photo of the girl is slightly larger. Yes, and the store put a rubber band as a gift.
Handbag is wonderful, take it will not regret. Leatherette is very high quality, looks much better than its price!
I liked it very much, the quality is excellent
Handbag is small, fits all the most necessary, even an umbrella, the goods went three weeks, the track was tracked, with the store did not communicate, the only negative there is no rear feeder on the lock, like many other handbags and a thin strap, but it's no problem, I'm happy with both the goods and the seller
Good handbag, delivery 3 weeks to the Ural
Everything is ok!!!
Wonderful! Fully matches the photo!
The bag corresponds to the description, but the strap is short, over the shoulder it will not work
Excellent bag is not bad quality, the threads do not stick out even seams, the only thing that the strong smell I hope will weathered
The bag is excellent, but on delivery it was slightly ruined.
A good copy for your money. The description is true. No smell. Delivery is very fast, only 15 days. Thank you.
I live my bag, also the note and the rubber ring i got! I was so happy for the care! Thank You!
As on photo