We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived it a week, has bult-it shorts
Really pretty skirt looks amazing to wear for school too!
The skirt is good. It was about a month. We are happy
Really cute but the under shorts are tight on my thighs. My waist is 27 inches and hips are 39 inches and the large fit perfectly (though its length is a bit short but it’s fine) — way cheaper and better quality than F21 for sure
Very cool skirt, there are no extraneous odors. Everything is exactly like in the description. My daughter is delighted. The track was served all the way, the parcel came in 20 days. Good store. I advise you. I will order more. Thank you.
Skirt perfectly sits! Thank you very much to the store!
The skirt is very cool. But before ordering, be sure to measure yourself and check with the size chart. I got s, although russian things i wear xxs. And so everything is cool. Thank you very much!
Lovely skirt! it is super comfortable and the length is perfect. It is almost too small for me (but it stretches) so you should take a bigger size than you usually take (I usually wear S even with Asian sizes but took M after reading other reviews).
Autumn good item
Size S slightly too small for 169cm tall and wider hip about 90cm
I ordered it too small but it still fits.. acually really comfortable
The skirt is cool.
I like it.
the shorts are quite tight but the material is nice
Short, but i like it.
Fast delivery, matches the photo, store recommend.
It seems that everything is fine, but it looks very cheap. The stitching is skewed, but i think it will be ironed. Not yet worn, it is difficult to say that it will be when wearing, given the presence of the smell of the dye can shed, i will wash in cold water))) the photo looks much more effective. Delivery promptly.
Ahunno. I advise you to order. Does not crumple to school kaef karoch
The ctbt corresponds to the description.
I have received the item with many thanks John A
On the hips 91 size l barely crawled.
S ate hope closely