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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
46 reviews
100% of buyers enjoyed this product!
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Not the right, more pink and strong
Excellent skirt! size matches.
Shorts are not particularly comfortable. In the summer you will spray in this skirt. Delivery is fast.
I was small skirt, it stretches, but not so much as to shove ass))) but, i cut shorts and dressed skirt through the top, so there is always a way out))
Arrived it a week, has bult-it shorts
Really pretty skirt looks amazing to wear for school too!
Excellent
The skirt is good. It was about a month. We are happy
Very cool skirt, there are no extraneous odors. Everything is exactly like in the description. My daughter is delighted. The track was served all the way, the parcel came in 20 days. Good store. I advise you. I will order more. Thank you.
ok!
Autumn good item
Size S slightly too small for 169cm tall and wider hip about 90cm
I ordered it too small but it still fits.. acually really comfortable
The skirt is cool.
I like it.
the shorts are quite tight but the material is nice
Short, but i like it.
Fast delivery, matches the photo, store recommend.
It seems that everything is fine, but it looks very cheap. The stitching is skewed, but i think it will be ironed. Not yet worn, it is difficult to say that it will be when wearing, given the presence of the smell of the dye can shed, i will wash in cold water))) the photo looks much more effective. Delivery promptly.
Ahunno. I advise you to order. Does not crumple to school kaef karoch
The ctbt corresponds to the description.
I have received the item with many thanks John A
On the hips 91 size l barely crawled.
S ate hope closely
just super