We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i honestly love the packaging
The jacket is soft, the pattern seems good, has not yet worn, KSTA despite the fact that right now this virus very quickly came
Everything is very cool!! True waited a very long time, almost three months ......
Item is not tracked
Good asshole, but I overdid with the size, I just wanted more, but it turned out too much, the tone in it, the sleeves are long, like a dress in general. My size is 44-46
Long chose the size, but eventually missed. With these European sizes in general trouble. I have to give to my brother, and to take another.
Amazing store, super fast shipping
Perfect sweater. Soft material and looks so good in person!!! received fairly fast 5/5 stars
Christmas Material is zajebisty a subtitle mega in Ciul recommend because just is Zarąbista
Delivery is fast, but the quality leaves much to be desired.
Ordered all the norms, but only the print on the sweatshirt is not very, cheap sticker, and so the norms, I am pleased. The kids in vdor call me little Pip.
cheap material but oh well what did i expect
I love them! Now my friend and I can match~ the texture is so soft~ thank youuuu
Delivery 10 days, the material is soft and light (well because 35% is polyester) looks fragile, so I think you need to wash Super delicately, just as not sure about the "Pat" iron, again-prints, looks super, the size approached, But here's about the material-I think to wear a backpack or something like that is not appropriate, for in this way it is possible to do an irretrievable damage-it will be erased
Excellent quality!) I recommend.
Кофта пришла, очень классная, до Уфы дошла за 20 дней, брал размер M доволен) фотки не покажу стесняюсь)
Perfect, but warm, it needs to be considered
Клёвое худи;) INST: moon_alinka
ткань не очень . а так хороший
Take this sweatshirt, you will not regret
мягкое к телу, печать хорошая, пришёл в срок, мне нравится, но маломерит, это огромный минус для меня, люблю только оверсайз. Советую, но берите на размер больше
o material não é dos melhores, porém vale o preço. gostei, chegou antes do previsto