We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Всё супер, тёплая на ОГ 112 подошла, доставка до МО неделя супер ракета
Great. The color was exactly what I wanted. There are various colors such as light and strong red, but this product was a very deep wine red. I needed a size for children, and it seems that there is no size for children, so I was disappointed in that point.
Good hoodie, take it
Excellent quality, good cut. At a height of 187 cm-just right! 16 days delivery. How many parcels from different stores combined into one. Beauty!! I recommend the goods and the store.
Extremely comfortable and soft. Fits well on my body I always like to get really baggy hoodies and the size I ordered is perfect for that. Arrived pretty quickly too.
después de tanto tiempo por fin. lo tengo es una sudadera muy comida no es gruesa se siente bien me quedo comida a pesar que mido 1.87 y peso 86kg me quedo perfecta en 2XL así que recomendado gracias
Excellent super fast and quality
The quality is good, but it does not look exactly like in the picture. Very long sleeves and it looks like it should be tight. I ordered 3XL for my XL
Thank you very much it looked good but since 1 months I received it very good.
supper for 181 cm and 75 kg
Very cool. On growth 173, ordered the biggest and norms
The hoodie looks great. I order about 2 sizes (3XL instead of XL) bigger to compensate for the sizing difference from the US. It fits nice but it's more of a fitted looks. If you want a looser fitting hoodie, I would go for 3 sizes bigger. I'll be ordering a 4XL next time.
Synthetics, but in size very cool sat on the growth of 176 took M
Received not yet try
A week before the Moscow region. Super!
Jacket top, delivery fast
Malomerit, took on its S size M: was a little small
On the appearance of an excellent son will come on the weekend will die as with the size
She took her daughter size L at 42-44, sits very well, a hood in size. The daughter is happy with the purchase.