Buyers friends provide photos, thanks!
Buyers friends provide photos, thanks!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is Perfect! And I get this product in 2 wreeks s o really fast. I love this backpack
Viskas outlets. Ačiū už dovanėlę. Spalva tamsesnė IR gražesnė nei photo
The backpack corresponds to the photo, everything is well, firmly sewn, large enough.
Delivery is fast, to St. Petersburg for 11 days!!! Thank you very much!!! Very satisfied!!!
Very comfortable and cute.
Ordered on December 24th, arrived on January 12th in 19 days. The backpack is good, there is no smell, all the seams are even, the threads do not stick out, the color corresponds to the picture. As a gift, the store put two handles, very nice) the seller recommend)
Cool! Very Long did not dare to order, but now I do not regret :) I recommend!
Unexpectedly received in 7 (!) days. The backpack is more and more massive than it seems in the photo, but it is sewn very well. It's fine, thank you.
This backpack is awesome. I have two of them - one in black, the other in brown color. It is durable and large enough to fit in A4 format documents.
Excellent backpack, it is clear that not the skin, but normal. Delivery is fast, as a gift 2 handles. But the main thing is that A4 is placed without problems. The store was silent, but I did not ask)
The backpack looks good and more expensive than it really is. More in size than I expected. Leatherette. There is a slight smell that I think will fade soon. In general, I'm happy with the purchase.
Excellent backpack for its price. Comfortable and roomy. For walking around the city is suitable. Delivery took about 3 weeks.
To Moscow got in 2 months. Backpack liked.
Excelent product I recommand!
Very fast delivery (2 weeks). Wife is happy. The store lived a small gift ..