We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic quality! Got exactly what I ordered.
Arrivée rapide, il est super beau ! Par contre il taille vraiment grand, j’avais pris XXL pour un effet loose (j’ai suivi les commentaires) et L ou XL aurait suffit !
Super warm! Recommended.
Good Huda in quality and letters are printed well, after washing will not be erased exactly, wait for oversivity order XXL, especially if you want sleeves to be wide, so I think that if you order less will not be so beautiful and in the guise, inside the fleece, it was packed well, even in a special zip bag 10/10!!!! Please leave feedback
Material very good and is like the picture. Have 1.53 and sent Come was oversized as I wanted.
Perfect and good quality
Super good quality, soft material, and size worked out. I usually wear a M in womens hoodies but I got a XXL and it’s perfect kinda big tho. Took a little over a month to get here but not bad at all.
It came very rapidly and it is really beautiful and has also incidentally a very good quality. Only front of print as was bit bad worked but otherwise top!
Such good material i’m obsessed
Everything is normal, the hoodie is stylish!
Arrived in 9 days and well packaged. Very good quality, thick fabrics and very soft inside, the sweater is really comfortable, I am completely satisfied with my purchase.
Very good qualities and sizes correspond well but I still advise you to take a size above. Arrived very quickly
The jacket is super, the size grid matches. Recommend
Love the sweatshirt, is same as description. The fabric is super soft perfect for winter. Great price quality. I usually wear S, are lean and low (high 1,50m) and I took a m
Chic tight sweatshirt! The material is very high quality, dense cotton is very pleasant soft, inside on the fils. Very happy with the purchase
Such good quality and so thick I love it so much get an extra large if you’re my size It is also came so quickly
Very good quality, thick
So cool and warm hoodie )love it)