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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
35 reviews
100% of buyers enjoyed this product!
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Handbag super.
Good bag is excellent. Good quality fittings.
Bag class, I'm happy. Thank you for the fast delivery!
Got bags and very satisfied. Bags are made qualitatively, beautiful in design, liked the accessories of both bags, an abundance of pockets, two removable belts in a red bag. I liked the careful packaging in beautiful bags of bags and a small gift-a trifle, but nice! Fast Delivery: ordered bags March 29, 2020, received April 7, 2020. Many thanks for the beautiful bags, I will still order!
Delivery surerspeed. To city Ivanovo-7 days. I take the second bag as a gift. Quality is good. Appearance after daily wear for 5 months has not changed
Bag fire. The size is exactly necessary, neither small nor large. Very comfortable. A few pockets inside.
The bag is super very narrow, roomy, natural leather .... Thank you
Great stuff. Wife liked it.
Super!!!!
Handbag, as in the photo. Came in time, in the designated time.
The bag came to the RB in 48 days. Packing in bag and anther. Stitched qualitatively. Only made of genuine leather or not, it is difficult to determine. Maybe cow leather, as stated. It can be made of polyurethane. No smell. Soft to the touch. Two straps, short and long, adjustable in height. Raammers didn't check. I came up, I wanted one. In the side walls of the pockets with zippers. Can be used to store keys or travel. Inside the lining is a little rustling. Three pockets, two of them with zippers. In general, for their money, the handbag is good.
Good, bag, wife is happy, I recommend to buy.
very nice
The bag came packed in a regular package, all intact. In appearance, decent, all the snakes work, lining and accessories of good quality. Corresponds to the description and photo. In the kit there are two handles, long and short. The order is happy, let's see how it will be worn.
The bag is very cool! Recommend!
Delivery to Moscow is fast + 555. The bag is excellent small + 555 I advise the store and the store + 555
Everything is super fast! The quality of the bag is very satisfied.
Excellent bag for every day. A bag without a claim for a pedal, but quite high quality. The lining is a little rustling, but it's not a problem.
The bag came quickly, for weeks 2-3. It turned out to be small, I thought that there would be more. Since I am a bag bag lover. A lot of things got in, but not everything I wanted. Of course you need such not big bags to have.
The bag is fully matched Description. Fast shipping. The purchase did not disappoint. Seller recommend.
A good handbag made of artificial leather. The size is what you need, a lot of pockets, light, but the belt is harsh. Thank you store.
Good, but I thought it would be a little more.
Bag quality leatherette, the seams are even, everything is very neat, the accessories are good came quickly
Ļoti forša soma! Maza, bet diezgan ietilpīga. Ūdens Pudele 0,5 l var ielikt. Patīk. Žēl, ka šis modelis nav gaiši brūns vai oranžs. Iesaku pārdevēju!!! === Very cool bag! Small but quite roomy. Water Bottle 0.5 l can be inserted. Like. It is a pity that this model is not light brown or orange. I recommend the store !!!
Handbag is very neat, pleasant