We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soft fabric, a little big but little
Super panties, at 44 european size sat perfectly
Pants awesome soft comfortable i will order in another color
Liked. Just like in the photo, soft, pleasant to the body.
I did not fit, and my daughter is all right, even too much. Everything is perfect, the fabric is good, dense, pleasant to the body
Just perfect. I recommend them.
They are awesome so soft and sit perfectly! I'll order more!
Precise description, very nice material to touch
Cool, soft, do not shine through
Above ankle. fast delivery
Soft, comfortable stretch
The material is very pleasant. The size did not fit. They are short and wide
nice and soft but kinda fragile too. no coglor bleeding. fits perfectly for my size and still have enough room for more. My hips is 43inches wide, waist 34inches wide, waist to ankle length is 37inches long, thighs at the largest part is 25inches thick, this will guide some ladies better.
Came very quickly, faster than other orders made at the same time. Very nice fabric.
soft and comfortable, love it!
All as in the description on the site. The parcel was a month.
Received 2 days before date I usually put 46 French size and it suits me very well very happy
Unfortunately, there are still no parcels. Seller made a refund
Pleasant to the touch, but a bit too big
Came to krasnoyarsk for 2,5 weeks!!!!! I order such not the first time, this store has the first time. Now only he!!! Highly recommend!!! Ordered 4 colors
It came for 2,5 weeks!!! Recommend!!