We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Money back! The goods did not come
All came all well thank you very much
Came quickly, thin and soft. In general, comfortable!
Wonderful product. recommend) sorry a little more size is not!
Puiku. Rekomenduoju. Klunų AP. 116 cm. Tiko. O. K.
Leggings came very quickly. thanks for the fast shipment
They were for my mom and they come great, and that thing that's wearing an l-xl. She's very happy. Excellent store.
Panties are super, very pleasant to the body! on my 48-50 most that. Shipping two weeks
The goods did not come, but the money was returned
Perfect same ke in the photo and i arrive before time
Very beautiful and pleasant to wear for the house or even sport... I recommend 2 others...
Super leggings. Nice soft material .. Its my 4th order. Im very happy. Thank you store.
Ordinary leggings, soft, synthetics, quite loose (you can say pants tight).
The track was tracked partially. Delivery to almaty 1 month. Nice stuff. The height of 178 cm and about 103 came up.
Everything is fine. Bamboo fabric. The track was tracked completely.
Shipping 14 days. Correspond to the description. Soft, pleasant to the body. I recommend.
Delivery is quite fast, the material is awesome pleasant to the touch, do not shine through, but there is one but: they are not thin and long-legged, because above the ankle of the centigrade so on 3, and the waist is high, almost to the chest stretch and on the stomach hang)) i thought that they are generally for pregnant women)) Well, in principle cool, but here the proportions are a little not for me
The material wasn't too great and I received it torn
Cool. The fabric is pleasant and stretches well. At 46-48 good. Only when tilted a little translucent
Soft fabric, a little big but little
I wear 42 size they hang everywhere... i think at 46 just right .. to the body pleasant
Super panties, at 44 european size sat perfectly
Pants awesome soft comfortable i will order in another color